BB Hotels Aparthotel Visconti

We booked months in advance, traveling to Milan with 4 young kids. The hotel emailed a week before we arrive that our booking had been cancelled due to an invalid credit card. This was not possible as it has worked everywhere else in Europe and *********** used the same card. We also were within our free cancellation period so they shouldn't have been taking payment. When I called they told me there's nothing they could do and to rebook online. The same rooms price has increased to over 300% of the price we paid. It leaves us suspicious that with a football fixture organised last week that the hotel realized they could make more money by re advertising the room and charging extortionate rates. Instead of calling us to sort the issue they have left us in a situation where we can't get anything affordable. Very disappointed with the hotel for doing this

Tutto sommato siamo stati bene l unica cosa informazione in più alla reception perché non tutti sono stranieri ma ci sono anche italiani ,però siamo stati bene qualcosina da aggiustare come le informazioni però se torneremo sicuramente andremmo lì