Palazzo Cordusio, a Gran Melia Hotel

服務一流，設施一流，棒棒棒！

都還好吧…

Soy un discapacitado. Estaba demasiado cansado y solo necesitaba un sofá en el vestíbulo durante 20 minutos y un café. El hotel Meliá estuvo cerrado por la fiesta privada. De todos modos, el gerente me permitió sentarme en el interior muy distinguido y tomar mi café. ¡El alto nivel de los servicios comienza con la empatía! Si el hotel no sólo ayuda a sus huéspedes y está abierto a todas las personas adecuadas, se genera el éxito del hotel. Un cordial saludo al gerente y al portero que me ayudó. La próxima mi visita a Milán será con este hermoso hotel.

Sabíamos que la renovación del histórico edificio Generali en Piazza Cordusio estaba destinada a transformarlo en un hotel de lujo pero aún no había tenido la oportunidad de verlo después de la reciente inauguración. Paseando por el centro durante la Fiesta, lo vi decorado para Navidad y, curiosos, preguntamos si era posible echar un vistazo al interior. El personal muy amable nos recibió de buen grado y nos dejó tomar un par de fotos. Viviendo en Milán, nos resultará difícil quedarnos allí, pero descubrimos la posibilidad de utilizar los restaurantes con terrazas que dan al Duomo desde fuera. Esto será posible una vez "probada" la gestión, mientras que por ahora están reservadas para huéspedes. Una hermosa estructura y un personal decididamente amable, en línea con lo que he encontrado en otros hoteles de la cadena utilizados en todo el mundo.

Stay away Horrifying Experience – Theft, Suspicious Behavior, and Unprofessional Staff My stay at this hotel was nothing short of horrifying. After withdrawing 3,500 euros from the hotel’s safe, I had the money in my coat pocket 1900 inside the wallet the rest was not as I headed toward the elevator. Unfortunately, I fell down the stairs and broke my leg. The staff helped me back to my room, and due to my injury, I couldn’t move or check my belongings right away. The next day, before the ambulance arrived to take me to the hospital, I finally had the chance to check my coat and realized that part of the money was missing. It hadn’t gone missing on its own—it was stolen while the staff was assisting me. When I reported the theft to the hotel management, they initially promised to check the security cameras but made me wait for three hours. After that, they claimed I needed to provide a police report. Despite my broken leg, I went to the police station in a wheelchair to get the report. After all the effort I made, they gave yet another excuse, saying it was too late at night and I needed to wait until morning. The following morning, they refused again, saying a police officer needed to be present for them to open the footage. I strongly believe that the hotel staff knew who stole the money and were trying to cover it up. Their constant delays and excuses were highly suspicious. To make matters worse, every time I bought something from the market, the bags were sealed with stickers, closed very tightly. But each time I returned to my room, I found the bags opened, as if someone had been going through them to check what was inside. On top of this, my previous room smelled terrible, like a drainage issue, which made my stay even worse. Initially, the staff treated me kindly, but once I obtained the police report, they became hostile and treated me very poorly. Their behavior only added to my suspicion that they were covering for someone. This hotel was a complete disaster, both in terms of safety and professionalism. I would warn anyone considering staying here to stay far away. Something very suspicious is going on. I have the police report but for safety reasons i cant post it

Went to this Hotel for the first time whilst in Milan. Since I know well the city as we are frequent travellers we decide to try this Hotel. Rooms are well appointed , great size and very comfortable. The breakfast room is a the main bar on the ground floor , beautiful settings and fast and friendly service. We had dinner upstairs at the Japanese Sachi , good choice , good food and service just ok. For lunch we choose the bar for a comfort food and it was delicious , Juan our server was nice and friendly. At the Guest experience , nothing was ever a problem , very well run Hotel , will be back for sure. Overall a wonderful stay with professional and super relaxed personnel that made the difference compared to other Hotels of this kind in Milan.