Hampton Inn Middletown

Reserved two rooms side by side. Was not available when we arrived. Otherwise OK.

Bathroom missing the door latch assembly. Beds were squeeky. Shower made a lot of noise off and on. People were nice, food was good. Clean and price was ok.

A little hard to find but a great place to stay. Quiet and well staffed.

The staff was excellent! Very clean, enjoyed the complimentary breakfast. Very easy to get to off the highway would definitely recommend!

Check in went great & the room seemed fine before dinner. There was some noise, but it was still early, so didn't think anything of it. We left for dinner & loved that Walmart was basically in the parking lot, very convenient... We came back around 1AM to the people above us having their TV blaring, & someone stomping around all night along with what sounded like someone banging on the door or a wall in their room. I knocked on the ceiling at 3AM, they stopped for a couple minutes, but then continued. I went to call the front desk, but the phone didn't work, so I called from my cellphone, but they seemed to not care. We did not hardly sleep, then there was a drawer in the TV stand that opened all on it's own every time it was shut & dangerous in the dark. In the morning we were going to get ready & had a critter (cockroach) in the shower that found a hole to go into & we were unable to kill it. We of course had the heebie jeebies, told the front desk but were told since we booked thru 3rd party there was nothing they could do. Will be staying in the area from time to time & surely will not be staying here.

Arrived late due to airline delays. Clerk could not find reservation at first. As we are standing bags in hand asked if we had checked in already. Strange since i just told him we had a reservation and were just arriving. He then proceeded to give us a key to an occupied room. Embarrassing to us and person in room. After returning to front desk, clerk says he will accompany us to new room to insure it's vacant. Rather than him opening the door he had us do it possibly exposing us to another embarrassing moment. Poor customer service after a long late day of travel.