Palau Pacific Resort & the Pristine Villas and Bungalows

朋友推薦指定

The resort is outdated and tired. Staff is apathetic. Overall, very disappointing experience considering our room was over $500/night. The decor in the rooms is outdated. Service was poor. Housekeeping made up our room, but neglected to leave clean towels and washcloths. We had to call to have them delivered. At breakfast, we had to hunt someone down for coffee. When they brought coffee, they didn’t bother to bring or offer cream or sugar. On two occasions in the restaurant, one of us had no napkins and/or no or missing pieces of cutlery. Breakfast was very limited and the food that was there wasn’t great. Empty platters weren’t refilled on the buffet. At dinner, we were ignored for 15 minutes when there were at most four occupied tables in the restaurant. My husband ordered a steak entree that was nearly $60. It was accompanied by plain boiled vegetables and frozen french fries. The server recommended the Korean ribs which I took. They were mostly gristle and fat and largely inedible for $40. My husband’s entree arrived at least 20 minutes before mine. I told him to eat his food while it was hot. By the time my food arrived (after asking twice where it was), my husband had already finished his meal. The one bright spot was lunch at the beach bar. The sliders were hot and delicious. The bartender, Heather, was efficient, friendly and a delight. She also made great drinks!! At the $500+/night price point, I expect a certain level of food and service and this property struck out on both.

12 days at PPR the staff was so incredibly nice and accommodating. Stayed in overwater bungalow 2001. Super clean great view and everything you could need. Excellent 🤿 right out front. It’s just not real private as everyone on the beach can see you on your deck. A small lattice wall would have been nice. Breakfast was the best included with our room. Other food was good just no seasonings, just kind of bland. Grounds are beautifully maintained with lots of paths for walking Kayaking and SUP available. We rented a car and ventured out to see the country. So incredibly clean and lust

A beautiful resort with fantastic service and unbeatable sunsets! There are plenty of activities at your fingertips. It was the best buffet breakfast we experienced in Palau. I suffer from a mould illness and was delighted to see an air purifier in the room. Highly recommend heading to the spa for a Balinese massage!

As pictured and the snorkelling is not too bad from the private beach. I took a stand up board out to the buoys and around the overwater resort areas and it was crystal clear water with lovely coral but I didnt see any larger marine life like turtles. Food was great, but I recommend Elilai seafood if you want an alternative that is also on the water (and they will come and pick you up and drop you back too!). On my snorkelling tour, they dropped me back straight at the hotel pier which was super-convenient given we were drenched by the rain (although the snorkelling seemed to be in the rain pauses thankfully so not that bad). The staff are really very friendly and helpful. Tennis court being renovated and some building in late Dec 2024. Gym is small but has a few free weights, weight machines and cycle/treadmills. Pool was a great place to chill but quite busy at times.