Casa Pepe Hostel Boutique - CDMX

Me alojé en una residencia femenina y la primera noche me picó una chinche. A la mañana siguiente, le informé a la recepción y le mostré una foto a la señora de la recepción, pedí que me pusieran en otra habitación y me ofrecí a pagar la diferencia entre el dormitorio y la habitación privada. La persona de recepción informó que no había espacio, pero ofreció un reembolso completo. Esto me pareció un poco extraño ya que había disponibilidad en ******* y ***********. Es una lástima porque el albergue tiene muy buena vibra. Ventajas 1. Internet rápido y estable para quienes trabajan de forma remota 2. El albergue realiza un recorrido a pie gratuito a un lugar diferente cada día 5. El bar en la azotea es un excelente lugar para conocer gente y la música se detiene a las 10:30, así que es no demasiado ruidoso hasta demasiado tarde Contras 1. Me picó una chinche y soy alérgico, lo que arruinó mi estadía en la Ciudad de México. Terminé quedándome en el hotel la mayor parte del tiempo porque no podía caminar debido a mi pierna. hinchazón desde el lugar de la picadura hasta el tobillo. 2. El baño del dormitorio femenino en el que me quedé no funcionaba, lo que significaba que teníamos que subir al siguiente piso para usar el baño, lo cual era molesto, especialmente porque el albergue permitía que las personas que no se alojaban en el albergue bebieran en el bar en la azotea. (nada como pasar junto a extraños en pijama camino al baño en medio de la noche) 3. El dormitorio en el que me quedé no tenía aire acondicionado ni ventilador, por lo que hacía un poco de calor por la noche hasta que se enfrió.

Permítanme comenzar esta reseña diciendo que me alojé en una habitación privada, por lo que no puedo hablar de cómo podría ser su experiencia si se hospeda en los dormitorios. Dicho esto, se anuncian a sí mismos como un "hostal boutique", ¡y con mucha precisión! Además de que las instalaciones son más agradables que las de un albergue típico, organizan actividades nocturnas en un elegante bar/salón/restaurante en la azotea, recorridos durante el día y un delicioso desayuno por las mañanas. Es un gran lugar para nómadas digitales que necesitan un espacio de coworking o simplemente para mochileros que quieren conocer a otros viajeros.

Personal súper agradable. Hostal enorme con todo lo necesario. Excelente ubicación central para recorridos históricos. Múltiples eventos diarios geniales para conocer gente. ¡Hice el lucha libre y lo pasé muy bien! Las habitaciones están impecablemente limpias y las literas son perfectas: súper cómodas, con enchufes, casilleros personales y luces. También me dieron una toalla, lo cual fue una gran ventaja. Altamente recomendado

Casa Pepe Boutique Hostel is undoubtedly one of the best-designed and most aesthetically pleasing hostels I’ve stayed at. It offers a fantastic location, great amenities, and engaging activities. However, the staff, particularly the front desk team and supervisor, marred my experience. From the moment I arrived, I was struck by the modern and stylish design of the hostel. The dorm rooms were comfortable and well-maintained and featured a charming Juliette balcony that added a touch of fresh air and natural light—perfect for unwinding after a day out. The dorm was street-facing; I advise earplugs if you have noise sensitivity. The property is well-located, and there are ample networking opportunities with a more professional, mature crowd of guests, making it a great place to meet new people. On top of that, the activities and amenities, such as the rooftop bar and mezcal tasting, were excellent. However, things quickly took a turn when it came to the staff. I arrived two hours early and asked if I could check-in, but the front desk staff was unwilling to accommodate me, citing that the room wasn’t ready. I could see that several staff members were around chatting, but none were focused on assisting me as a guest. I decided to wait and went up to the rooftop to grab a bite to eat. Unfortunately, the bartender was inattentive, and after waiting for a while, I napped at the table. This wasn’t a great first impression of the hospitality. Eventually, at 3 pm, I returned to check in, but the staff insisted the room wasn’t ready. At this point, I expressed frustration and requested a refund, prompting the front desk to call the supervisor. Instead of addressing my concerns, the supervisor and the front desk staff recorded an unrelated video about my experience in Mexico despite my simply asking to get checked in. They spent more time filming the video and rewarding a staff member with a complimentary drink and an upgraded room for participating, all while I was still waiting. It was baffling. I finally got to my room and noticed it had been ready. I had walked the halls earlier and saw that the cleaning staff had already completed cleaning other rooms, including mine. The front desk had lied about the room’s availability, which seemed to be a recurring theme at this hostel. I had encountered this dishonesty elsewhere in Mexico, where staff members often lied about room availability even when rooms were prepared. To make matters worse, the co-working space wasn’t as accessible as advertised. When I went downstairs early in the morning to work, I found the evening staff had occupied the space. The room, which had a TV, small table, and game area, also had a bed set up, which made it uncomfortable to use. Adding to the disappointment, the staff had a child with them. Initially, I was impressed that this property provided lodging for its staff, but I was dismayed because I felt like I was intruding on a paid amenity. When I asked for coffee, I was mad