Superior Suites Phoenix Mesa

Everything was in fine condition clean and well kept. Had basic necessities included. Staff was friendly would stay here again

Place was awful! So bad that I didn’t even stay. Mold in the bathroom, holes all over the carpet, horrible smell.

Room was ok the ac worked well. Tub drained extremely slow, water and temp control knob was very loose and difficult to operate.house keeping emptied trash and took soiled towels, but didnt leave clean ones. had to go request clean towels . Tv had very limited channel selection and no guide to see what was available. The property was quiet.

The beds were disgusting, covered in stains sheets and mattresses, cigarette burn holes and satin on the comforter’s, both beds, there were chunks of the wall missing from rot, the bathroom had black mold all over. There were bugs flying around in the room. I went to the front desk, and requested a refund for the night and the following night. And I was told there was nothing she could do, “her boss was gone until Monday”. This property is disgusting and stole $300 of my money.

Yes there was a Walmart 10 minutes away and the AC did keep the room cool. Cons-There was no water in the pool and we couldn't find the ice machine,we looked everywhere!

The housekeeping crew started cleaning before I checked out and stole some Items I had left in the room.