Quality Inn & Suites Near Downtown Mesa

while the location wasn't terrible, the hotel room was. all the furniture was damaged in some way shape or form, from major scratches and scrapes to shredded chairs, shredded curtains, and damaged doors. the door locking bar had obviously been forced a number of times, almost everything was painted over, and the room smelled of cigarettes. the shower curtain bar was barely able to hold a shower curtain, the shower and tub were painted over, there was what appeared to be mold in almost every corner of the room, the floors were dirty enough to stain socks, the lightswitches were dirty enough to be able to scrape it all off with razor blades, and tiles in the bathroom floor weren't even grouted.

Our room key did not work the 4 times i tried it. I had to go to the front desk twice and then the clerk had to try it as well. He tried 2 times and it finally worked. Other than the room was nice. The pool was like bath water from what my husband said, not cold at all.

This place was completely terrible. Staff didn’t speak English very rude very unprofessional. The breakfast was very minimum., the pool was very dirty, tub was completely filthy, and the bed lining was not properly changed, my key card refused to work and they refuse to put me in another room. It was a completely awful day, and I wouldn’t recommend it to anyone.

Shower head is installed low. Maybe ok for someone 4ft tall. But i'm 6ft and it was a struggle. AC worked but incredibly loud. Woke me up all night long. I turned it off but someone was showering late night, repeatedly woke me up to the sound of water rushing in the plumbing/turning on an off. Ear plugs were insufficient to dampen.