Westgate Painted Mountain Golf Resort

This resort is nice. We did have an issue that the fridge didn't work and the jacuzzi tub didn't work. Neither of those were resolved for the entire time we were there. That's unfortunate because we weren't able to put anything into the fridge while we were there. Also we arrived and we had to wait till exactly 4 o'clock in order to check into our room. Even though we came at one o'clock and it didn't look like there was really anybody at the resort. They made us wait until exactly 4:00 o'clock which is check in and would not give us our room any earlier. That's the first time that we've ever gone to Arizona and stayed at a resort where they did not at least attempt to put you in a room. This is a mid level resort and you really get what you pay for here. Also, our room was full of fruit flies and we could not seem to get rid of them. We never had any food in our room because we didn't have a fridge, so it must have been from the previous people that were in there. There was a family staying next to us with little children and the walls are paper thin and the kids would be screaming all night. because most of the rooms are a lock off. You are very close to your neighbors. And so you hear absolutely everything that goes on in the room next door.

We had a very pleasant stay. The pool and grounds were kept very clean. We had a remodeled room, which was done nicely. The beds and furniture were super comfy. It was quiet and we felt extremely safe. The staff were all very kind and polite. The only slightly negative comment I can think of was that the floor wasn't perfectly clean in a few areas. Other than that, we will return.

Don't waste your time. Multiple rooms were not ready for hours after check in. Everyone was given a room as far humanly possible to all amenities, rooms are right on a busy street on a second level so you get all the noise traffic. Pool is not heated. And guest services is horrible.

At first glance it seemed a nice place to stay. All looked good (on line).......Our first night just ******. We could hear everything said in the next unit. I literally thought they were in our bathroom. Not that the people were overly loud, but the walls are so thin. The next night we came back to our room and the place stunk !!! Not kidding, the smell was awful. Someone (next door ?) cooked something that reeked. It was so bad we cut our stay short & left. I say, do some research & find another place.

First off, all rooms are connected to another room, and if you get noisy neighbours, you don’t get a decent sleep. Neighbours beside my room were up at 6:30 and noisy. No respect for the adjoining room at all. I swear the man was deaf as he was very loud. I came for a relaxing vacation, which I did not get. Also not enough parking. I (a female) with my daughter had to walk quite a distance in the evening to get to our room. We didn’t feel safe, at all. Overall the room was ok, not super clean. Another problem is that the tubs are 1980’s jacuzzi tubs and the shower was an afterthought. For short people, or people with mobility issues it causes problems trying to get in and out of the tub. I would suggest choosing another hotel/motel to stay in.

Currently at this "resort" moved away from pool to hit my vape, didn't see the 4" x 4" cards saying no vaping anywhere but one small area in the back. Was immediately fake intimidated by a wanna be fake security guard with a chip on his shoulder. this is supposed to be a four star resort? You don't nicely ask a guest to go to your only smoking section? Rooms suck, shower was backed up, they dropped off a plunger for us to fix it. "Stuff" from the plunger got into the shower basin and we had to have it cleaned. This place is gross. If you're paying over sixty a night for this crack house hotel you're nuts. Btw, I've stayed here twice now and am a Westgate owner for 40+ years. This is the worst Westgate I've ever been to.