Del Rio Hotel O Near Mesa Downtown

if I could leave zero stars i would. Didn't spend one day there. lEFT TO GO TO THE WYNDHAM. tHIS WAS BY FAR THE WORST FLEA BAG HOTEL ON THE EARTH. pRICELINE SHOULD BE SUED FOR EVEN HAVING IT IN THEIR LINEUP

I like the place but the room I got last night had no door on the bathroom no shower curtain and used rubbers between the bed and table. Then to top it off the lady at the front desk didn't want to give me my deposit back said I had a dog in the room only because I had to wait a hour after checkout to get my deposit and when I went back I was walking my daughter's dog. Rude that's un professional.

The room had a piece paper on the door before entering the room and upon entering I was met with a foul,putrid,mucky smell and the sheets look 20 years old and haven’t been washed in 20 years either. The shower was broke and the sink was dirty as well. And I had to check out after maybe 30 minutes and I’m not even a picky person but this is single handily the worst motel I’ve ever seen and when I was checking out there was also another man infront of me in outrage about the status of his room as well so it wasn’t just a me think and the place also had horrible reviews online which I decided to ignore which was the dumbest decision I could’ve made!

The staff wasn't friendly. We only had sheets on our beds. We only got 2 bath towels for 2 people. No hand towels or washcloths. No bathmat. Cale wires were hanging loosely. There is a $10 mandatory housekeeping fee that ois written on the bottom of a form. Luckily we were there for only 1 night. Will not book here again!!!

I never stayed at the hotel. No one answered at the check in location, when ********** called the hotel no one answered. And I have been denied a refund from the hotel. Why? This is the worse experience I have ever had with a hotel and booking agent. I will never use ********** again

Guests aren’t allowed access to the office. You have to check in through a window which is awkward especially since the manager has an accent that is difficult to understand. The swipe card for my room I was given has no room number on it. I have memory issues and forgot it. I was required to put down a $40 security deposit. I understand that will be refunded when I check out, but I don’t always carry $40 in cash. There is apparently no closet in this room. I needed someplace to hang up my clothes.