Hoteles Courtyard en Mesa

Este hotel no está en la parte más segura de la ciudad. Hotel empleados necesitan ir a la escuela de servicio al cliente. Servicio al cliente terrible. Servicio de mantenimiento y mantenimiento personal necesita ser retraído. Muy pocos personas sombrías que se quedan en este hotel. Tenía que volver al lobby, Mi llave de habitación mantuvo mal funcionamiento. No hay lugar para colgar tus ropa en la habitación. Alimentos dejados en mini frigorífico cuando llegué a mi habitación. Que tenía que tirar. Muros son de papel fino, oí a todos los vecinos a lo largo de la noche. ¡Necesitas de muebles para ser reemplazados! Se instalaron interruptores de luz en la parte superior del suelo. Estacionamiento Lot Floods (Puddles Bad) Durante una lluvia. Nunca volverá a estar allí! Elige Hotel ... Necesitas ver esta propiedad, Es un Eyeso Y un mal nombre para tu nombre!

Originalmente había reservado una habitación en línea a través booking.com y nunca volveré a hacerlo así que llamé al hotel porque necesito la habitación esa noche pero el sitio puso los días equivocados así que el realmente maravilloso en el gen del escritorio delantero debo añadir que es un tipo muy inteligente ayudado me salió cuando booking.com no lo hizo así que me dio algunos buenos consejos sobre la reserva de terceros y ayudó con mi cancelación de mi otra reserva muy recomendar quedarse aquí muy limpio y muy útil personal sería seguro quedarse aquí otra vez gracias gen por su ayuda

Oh boy, where to start? I booked this ”motel” on ******* a few months before my husband and I were due to travel to Mesa, AZ for the Atomic Monster Weekend Convention (lol) for my husband's birthday. Didn't want to spend an arm and a leg so we booked a motel, which served us decently in the past when we traveled to Idaho and around Nevada but holy hell was this place on another level. We roll up on the day of check-in well within the window of proper check-in time (3:00pm - 10:00pm was the check in window; we arrived around 4:00pm) after driving 5 hours to get there and the first thing we see is a ”lady” with no pants on and (hopefully) flesh colored underwear, standing outside of her room, leaning up against the door jam with the door hanging open smoking a cigarette. Always a stellar sign. Any who, we walk up to the lobby door and pull on the door handle. It's locked. Huh? We've never stayed at a place with a locked lobby. Weird; must mean there's a lot of crime in the area. Another great sign. We notice there's a doorbell so we ring it. It takes about a minute or two for some guy to come up to the window next to the front door al la gas station style and demand we tell him why we're there. What do we look like, cops? Is this a motel? What gives? How many red flags is that? I tell him that we have a reservation via Expedia.com for two nights and are there to check in. He demands to see our I.D.'s. We push them through the opening in the window and he finally lets us in the lobby. Upon entering, he confirms our last names and informs us that our booking was cancelled. I tell him I didn't cancel it and he states that his manager cancelled the booking. I asked him why. Turns out, these clowns tried to charge my card before I even showed up, which was in direct violation of Expedia's policies. I found out later, after I had a chance to check my email after this whole debacle that they had tried to charge my card around noon and cancelled the booking at 1:37pm. It stated in my confirmation email that the money would be due at the property and that my card wouldn't be charged until I arrived, which is how we've always done it with no issues. Whatever, upon him telling me it was declined, I assumed my bank declined it because we live in Nevada and this place was in Arizona and we don't travel often so they probably flagged it as suspicious (I didn't check my email until I got back out to the car), and informed him as such, but I was more than happy to pay now that I was standing in front of him, like the confirmation email had originally stated. I even informed him that I had cash to pay for the entire stay if he wasn't comfortable with a card, but either way would work for us. He told me ”too bad” so sad, I can't do anything for you because the manager had cancelled it because our card was declined. I asked him why he didn't try to call us when they tried to run our card (illegally by the way) to discuss the matter. He told us it was our re

We were scheduled to stay here a few weeks back. We'd stayed here about 5 years ago. We knew it was a low end (maybe 2 star) place. But we didn't plan to spend any time except sleeping, so we were ok (we thought). Our plane got in about 10a, so we figured, we'd Uber over, drop our bags, maybe check in and go do our thing. We figured we'd better call. 1. No answer - Learned why in 2 2. Arrival: We got out of the uber. The manager was sitting on the curb outside the office. The phone in the office was ringing, and ringing, and ringing... 3. We told Mgr we'd like to check in, were any rooms ready? She said, ”no checkin until 3P”. We asked if there was somewhere we could leave our bags. ”You can't leave bags if you are not a guest” (refer to 3P rule) Then, ”You can't leave bags anyway.” 4. We said then, ”well, it's a nice day, we'll just hang out and do some work on our computers until 3p” Mgr: ”non-guests are not allowed on the property. You will have to leave.” I asked if there was any way that perhaps an exception could be made. Mgr: ”it's corporate policy: No non-guests on the property at any time.” So, that's enough with the sequences. Now I'm going to paint a picture. It was then that I realized that I was trying to check into a ”hotel” that would most likely see 3 or 4 visits from the police once the sun went down. Imagine about 20 people, mostly under 30, sitting around the outside of the motel grouped around the office. There are babies, teenage moms, Kids from 3 to 16 (guess), and other males. The majority of them were in the 20-30 range as far as I could tell. 20 years ago, they would all be smoking. Now, I'm guessing that smokes were too expensive for this crowd. The Mgr had her smokes. The impression I had was that I'd walked into a convention from a trailer park. The manager bolstered that impression. She had absolutely no desire to work with a new guest, especially one that really didn't belong there. She continued to sit on her curb, not moving and repeating that it was corporate policy that we had to leave until the checkin time of 3P. We walked on the the ”public” sidewalk and went to sit in the shade at the end of the hotel property. (not ON the property, mind you, still on the sidewalk). 30 seconds later, some of the older males in the group took up residence about 15 feet from us on the stairs of the hotel. We called a new driver and left. At the same time, we called priceline and cancelled the 2 day stay. We had to pay the first day since we were too late for a real cancellation. We booked a stay at our favorite Marriott for the stay. I was incredibly grateful that Marriotts existed at that point. Now lest you think I just had high expectations, I'm 70+, I've traveled the world and currently live in Ecuador. I'm used to rat hole hotels and hostels. This was not one of those. This was a level under that. I don't have a description that applies to this place. From the management to the grounds, the only way I'd stay th

RESERVA DE PROCEDIMIENTOS MÉDICOS: Reservé una habitación para mí y mi hija porque me iban a hacer un procedimiento en la columna y tenía que quedarme cerca del Dr. 24 horas después. Reservé este hotel en particular porque tenía desayuno gratis y una piscina al aire libre, algo que mi hija podía disfrutar mientras yo dormía sin la anestesia. Al llegar, nos dijeron que nos cobrarían un depósito reembolsable de $ 200, que no me fue comunicado al reservar la habitación, la piscina estaba cerrada, lo que no me fue revelado en el momento de la reserva y el desayuno no se estaba sirviendo. Me molestó mucho descubrir que todas las razones por las que reservé este hotel específico fueron las comodidades que se ofrecen. La habitación estaba limpia y el colchón era el mejor colchón en el que he dormido en mis 43 años.

Lleva un buen lugar. Cindy en el lobby era maravilloso. Adoraba mi café doble tiro cada mañana.

Mi marido y yo encontramos este hermoso lugar en trip.com. Sólo lo amamos. Lenique es la señora más hermosa. Se aseguró que estaban bien, también nos ofreció algunas cookies. Sonríe desde el momento en que llegamos allí hasta el día en que nos fuimos. Nos iremos pronto.