Usuario invitado
16 de marzo de 2025
Hôtel Les Grangettes. I have been here for the last 4 years. and many times over the last 25 years. I am going to condense this down so its not to long. STAFF EXCELLENT, this year great team of girls, all excellent, and helpful , polite and smiling. TERRIBLE sausages. excellent Bacon. BREAKFAST is a hit and miss affair, cold plates and eggs, rubbish compared to what it used to be. EVENING MEAL, hit and miss. sometimes excellent, sometimes not. BAKEWELL TART like concrete, not offered an alternative, deserts mainly a let down. sometimes main course not enough to eat. LOTS OF POTENTIAL, but only running at 60% a shame as they can cook, but little effort to make it really nice all the time. SECURITY TERRIBLE, still have keys to the rooms, SKIROOM STILL USING SAME CODE NUMBER AS LAST YEAR, they obviously dont care about guests possessions. IT NEEDS , hotel room card locks that you also use your door card for the boot and ski rooms, with CCTV. they can then monitor and record who uses the ski and boot rooms by the door card record. not rocket science in this day and age. NO AFTERNOON TEA AND CAKE, As I have been here many times before, I just feel that the girls in the hotel were doing a great job, but I get the feeling that the change was hindering them, not the same atmosphere as usual. THIS IS NOT THE HOTELS FAULT, but guests at the breakfast buffet, were just ignorant, bordering rude. never like this before. BREAKFAST was just disappointing, who want stone cold eggs, sausage like rubber, THE TOASTER at breakfast, STILL DOES NOT WORK PROPERLY, burns one side nothing the other side still rubbish, terrible to use. As the GRANGETTES is not run by Inghams anymore, its not Inghams fault, THESE ARE ALL THE FAULTS that management never see as important, and never correct, it's all about the money and not for the guests comfort. NOISY NOISY NOISY, the outside bar this year at bedtime was terrible, you always get some revellers, thats expected, but this year was terrible. 2 YEARS WITH THE SAME CODE NUMBERS, NO WONDER THERE ARE SO MANY THEFTS, AS STATED, NOT INGHAMS FAULT, THIS IS DOWN TO THE HOTEL NOW.
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