The Rambler

I would not recommend staying here. The code that was given to me did not work when checking in. The unit was different than the listing photos and listing description. I reached out to management about it and while they did try to move me to another unit, that unit had issues as well. They did little to compensate me. The level of cleanliness in the unit was not great. And finally, while notifications I received said that checkout was at 11:00 our code was disabled at 10:30 and we were locked out while moving things to the car. I reached out to management about it and they said that check-out was at 10:30. I had to send them a screenshot confirming that it did in fact say 11:00. Overall a bad experience from check-in to check-out!

The good: hotel room was super clean, shower was amazing. Plenty of coffee for the morning! Pillows were great. Communication was quick. The bad: we should have known from before even arriving. First our room was cancelled but not at our request. We were able to get the room fixed, but there was no apology just an email saying our room was ready. Second they try and charge the room before even checking in. When that didn’t work they cancelled our code so standing outside at midnight waiting for that to be fixed after a long flight was fun. The bed was hard and left our bodies very sore. We were told we could not request a late checkout until 24 hrs prior. We received no answer until i began texting again the next morning. At that point they had us mixed up with a different request and denied ours. After clarifying the need was only until 12 pm they still denied. Check out is 1030 am. The walls are insanely thin, our neighbors radio could be heard starting at 6 am. Around 7 am the other neighbor was making coffee and we could hear the keruig. This room is not worth the price and we would not recommend it. We are frequent travelers and have stayed in some sketchy places, but even those places are more amenable.

Cool vibe. Cool place. Checking in was a pain. All the information I was sent was wrong except the door code. They charge a separate damage deposit that I was not expecting Neighbor was LOUD. But, they were responsive when I had problems.

I love that it's across the street from the Civil rights museum... Really cool. The thing that I didn't like is I didn't get to get in the pool because it rained the whole time that I was there. But over all experience was great. I will be going back.

Everything was great. The only complaint I have is that our access code wasn’t activated so we couldn’t get into the building when we arrived. We had to text support and it took about 15 minutes to get it activated and get in. While getting luggage from the car, another couple arriving had the same issue with their code.

Amazing place to stay, really awesome apartment within walking distance to shops. Loved staying here, and they had a cool pool area! Wish we were staying longer!