Residence Inn Memphis Downtown

Lovely room with a nice view of the river. The front desk assistant was very helpful and friendly. The attendant who parked our car also helped us with our luggage. We stayed one night. It was a very pleasant stay.

Great location. Close to anything. Staff very helpful getting us dinner reservations. They have a good breakfast selection. Highly recommend this hotel

Great place to stay while driving through Memphis. The staff is incredibly friendly and helpful. The only negative was the mediocre free breakfast.

Hotel staff along with Valet gentleman, were all very kind, friendly, courteous & recommended a few places for dinner. Hotel room was beyond exceptional, very large, clean & comfortable, bathrooms beautiful. Could use an additional TV remote as there was only one. We focused on this property as it was walking distance to downtown Beale St., & realized downtown area very sketchy, unfriendly & felt unsafe. Overall, we were able to ✅ our bucket list the days we were in Memphis. Highlight of hotel location, down street from Peabody Hotel “duckies”.

Beware of the person who checks you in when you arrive after midnight! She was a nightmare! We paid for our room 3 months in advance, but this lady had me slide my credit card for what I thought were incidentals. Instead, we were charged again for the room. I showed her my receipt, but she insisted my credit card had declined the charges. She made me pay AGAIN! She was argumentative, and my daughter felt unsafe in her presence. I felt helpless because it was 1:30 a.m. and I needed a place for my daughter to sleep. At 1:45 am, we got to our room, and I had to call ******* to fix the issue. They said they called her 5 times, but she would not answer the phone. Very, very frustrating to think $1000 was going to be charged to your credit card again. I barely slept, and at 8 am, I went downstairs to speak to the manager. He was very nice and explained that she was confused. He made sure the charges were reversed. Still, the damage was done. I will NEVER stay there again!

Good for a couple looking to relax It was a well serviced and secure hotel. However, very few amenities. The room was well maintained, it just needed some refreshing on the ‘edges’. It was a really good location, easy to Beale Street and to the river walk that was pretty well maintained. The breakfast was Marriott standard, fresh but predictable. If it had an indoor pool or at least a bigger gym it would be much better rated