Holiday Inn Memphis Airport - Conference Center, an IHG Hotel

My dad and I stayed in this Clarion hotel for 2 nights as we were completing a motorcycle roadtrip. The hotel is terrible, in bad shape, sort of like a Walking dead set, and as you can see in the pictures, not very guest friendly: huge empty spaces, pool is closed for renovation (good idea to do that in summer when you are in the tourism business?), sad breakfast, rotten fruits, mister cockroach on the floor for the entirety of our trip (3 days, 2 nights). Will never stay there again. However, the staff was helpful and nice, and the 2nd room was clean (1st one had no cold water).

Rooms were par however wall paper was beginning to come loose in many places. The hall ways and restaurant areas had to be air conditioned by spot coolers. Some of our groups complained about rooms being hot. Don't recommend this place

I just left there 5 June. When I arrived, at first glance, I was very disappointed with the fact that it's obvious that the building is OLD. Fortunately, they are undergoing some renovations. I wasn't in one of the rooms that had been renovated (LOL!!). The staff is outstanding!! Latonya, at the front desk is a very friendly young lady that was incredibly helpful and accommodating. She made sure that I was in a quiet part of the hotel, away from the entrance, where a lot of people in my group, liked to congregate. Every time I saw her, she always asked if there was anything I needed and made sure that I was happy with my room. Mr. Octavius -- a very polite and helpful young man. He was very engaging and friendly, even as he was just making sure that I had enough towels. Unfortunately, I didn't get the name of the gentleman that took care of the buffet but he was incredibly friendly and very helpful, making sure that everyone had what they wanted at the breakfast buffet. Altogether, the staff made this stay WAY more pleasant than I expected when I first pulled up. I would DEFINITELY stay here again. The ONLY reason I couldn't give it the whole 5 dots was because the hotel is old and shows a lot of signs of wear and tear. Everything from the carpet, to the lighting screams old, but well maintained. I'm just glad they have such a great staff to practically make you forget the age of the building. I can't wait to come back after the renovation. The conference center is built like an indoor courtyard, so all the activity is center facing. If you want to have a function here, this would be a great venue, once everything is operational again. Right now, the pool and the bar are closed. I couldn't understand why the bar was closed. It looked fine to me (LOL!!).

Es hat sich leider nicht viel geändert in den letzten Jahren, wenn ich die Bewertungen von 2016-2018 so lese. Unser Zimmer war nicht so sauber, wie man es von einem Hotel erwartet, in der Badewanne waren Haare und nicht nur eins, Gardinen mochte man nicht anfassen und eigentlich wollte man lieber gleich wieder gehen. Das Bett knarrt laut, die Matratzen alt. Einzig die Lage zum Flughafen ist gut. Frühstück haben wir nicht genutzt, Rezeption und Shuttlebusfahrer waren sehr freundlich. In der riesigen Lobby wird sich für Staub durch Umbau entschuldigt, leider haben wir kein renoviertes Zimmer gesehen. Dem eigenen Ruf zuliebe sollten nur noch renovierte Zimmer vermietet werden, die alten abgewohnten Zimmer sind leider eine Zumutung. Daher von uns keine Empfehlung, sorry