Hyatt Centric Melbourne

As a World of Hyatt member, I am very disappointed with the stay and services at Hyatt Centric Melbourne. There were no slippers provided at all on our first night of stay, and despite of multiple requests to inform us when slippers were replenished, we still need to follow up multiple times to have them delivered when stocks were available. The room was not entirely tided up on our second and third day of stay, and we found my daughter’s pajama on the floor unattended. (Suspected it was dropped while cleaner made the bed and it was just left on the floor - even it was right in front of the bed and very noticeable) We requested for connecting room or at least two rooms on same floor two days in advance at the front desk (in person) and it was not arranged. The reason given was that the room has already been arranged that morning but indeed our request was made few days back. Overall it was the worst Hyatt experience ever, even compare to same level of category ie Hyatt Centric in other regions.

We stayed for a night. Nice and cosy room, with all the amenities like toothbrush and shower gel. Good stay!

Very clean and new, best amenities amongst all Hotel we stayed in this trip.

Beautiful hotel with good service and a fantastic breakfast.

Very nice location and hotel. Comes with decent amenities - totally bang for buck! Highly recommend this location and hotel

The hire is low-key situated at a side street along Spencer Street/Southern-cross station with around 5 min's walk. I really like the design/decoration of the hotel - probably because I'm a wood lover. It's just quite classic yet a bit fashionable? Not quite sure what word to use cause I'm not a fashion chaser. The swimming pool feels relaxing and it's a bit dim (which makes me feel safe and private). The breakfast does not offer a huge range of selection - but everything is well prepared with good quality. I particularly like their salad which I could keep eating haha.