Hyatt Centric Melbourne

Going to be honest one of the worse hotels I have encountered. Whole place from hallway to the room feels like a prison. Bad design there is no door to the toilet, it is open to the whole room, all it take is one person to flush and the whole bed filled with invisible germs. Also when u turn Ling’s on it will disturb everyone. The shower and toilet made of bricks and feels like a public toilet. Really bad design with some silly transparent doors. Wouldn’t recommend.

The location of the hotel is close to CBD and a tram station is close by, within 5 minutes walking distance. And it’s a free Inner city tram service in Melbourne CBD

Office staffs are very nice and helpful. Location is excellent, that is within free tram zone. The supermarket nearby is good. There is cheap items occasionally. The view of apartment is also great, especially the sunset and night view.

The room’s size is ok but the air-conditioning was noisy whatever switched to lower fan.

The housekeepers threw away my stuff that I put nicely in a paper shopping bag on the countertop but left some take-away bags and leftovers that I was hoping they could help clean up…

As a World of Hyatt member, I am very disappointed with the stay and services at Hyatt Centric Melbourne. There were no slippers provided at all on our first night of stay, and despite of multiple requests to inform us when slippers were replenished, we still need to follow up multiple times to have them delivered when stocks were available. The room was not entirely tided up on our second and third day of stay, and we found my daughter’s pajama on the floor unattended. (Suspected it was dropped while cleaner made the bed and it was just left on the floor - even it was right in front of the bed and very noticeable) We requested for connecting room or at least two rooms on same floor two days in advance at the front desk (in person) and it was not arranged. The reason given was that the room has already been arranged that morning but indeed our request was made few days back. Overall it was the worst Hyatt experience ever, even compare to same level of category ie Hyatt Centric in other regions.