ReadySet Apartments at Madison

FOOLED BY THE PHOTOS OF READYSET APARTMENTS Below is an extract of an SMS that I sent to the ReadySet Appartments trying to get some sort of satisfaction from them for our stay between 15/18 July 2025: Hi ReadySet I'm so glad you made contact with me because I have been back to the key pickup twice now and they said I had to contact you direct. I am extremely unhappy with the accommodation and the cleanliness of the unit. I specifically booked for 6 but the unit is setup for 4 including 4 cups, 4 sets of cutlery etc. There are no complimentary toiletries, the sugar canister is filthy and would appear to have possible mouse droppings in it, there is a power point that is hanging off the wall, the remote for tv has no batteries or back plate, 1 knob on the stove is broken off, the linen is dirty and has hair on the pillows, there is crumpled toilet paper on the top of the wardrobe in bedroom 1 and the biggest problem is the sofa bed is broken to the point of having to prop up the middle with pillows, towels and anything else I could find to improvise. This bed needs your attention today. All the above has been photographed for your information. As we have 2 more nights in our stay in Melbourne I would appreciate your urgent attention to the above matters. Attached: photos for confirmation of my complaints. Clive

Comfortable, beautiful apartment nearby southern cross station. Strongly recommend to stay ReadySet apartment when you’ll visit to Melbourne first time.

The property was nothing like advertised. Carpets and rugs were stained . No Balcony furniture. Door to balcony was not working properly and required 3 people to open and close it. No toiletries supplied except a quarter bottle of hand wash, used conditioner and shampoo. Kitchen appliances dirty. Blinds were broken. No coffee or tea supplied. Very dirty windows. Beds uncomfortable and the television was a 32 inch, not 65 inch as advertised.

Unit was filthy inside