steven j
12 de junio de 2024
the worst. experience in decades of travellling. The hotel blatantly misrepresents itself in many ways. First, the is a huge building site behind it, with lots of noise and dust.Which room did he offer us? The room closest to the building site, of course! Total joke. Then the swimming pool is tiny and in shade. There are no loungers or chairs round it, despite *********** showing loungers and chairs.The manager couldn't explain that, simply saying they didn;t allow furniture near pool.This is blantant misrepresentation. The adjacent area was nest to the road, where the site lorries passed every few minutes, making extreme noise and throwing up dust. There is a pool across a road, but this only had deckchairs, no loungers.And you had to wear a swim cap! He said it was compulsory in Italy.This is a lie, as we've been to Italy 22 times and never had to wear a swim cap. Ca you imagine having to wer a cap that lots of strangers have worn before? We asked for a refund but were point blank refused.Luckily I have got all my money back via my card merchant. DO NOT EVER THINK OF STAYING HERE.IT'S TERRIBLE.
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