Usuario invitado
31 de enero de 2023
Let me first start by saying the front desk was helpful. That’s it. The hotel hallway carpets on all floors were stained badly. Needed to be vacuumed badly. The hotel ice machine on my floor broken. The smell of our room, gross. Floors in room gross, dark, dingy, and full of stains. Had to wipe down bathtub. Found dirt specs and one body hair. Torn bath curtain. Small amount of dried toothpaste on bathroom counter. Scrubbed it off with Lysol wipe. When we arrived at 10:30 pm house keepers were still cleaning multiple rooms. Vacuuming until 12:30 am. Two families that we were traveling with left in the middle of the night they had mold on their room. Only reason we didn’t leave is we were with a group and they already charged my card and was afraid I would not get refunded in time or at all with. We had to bring our own blankets in because, those sheets just scared us from what we had to clean. One House keeper In particular was extremely rude. Can’t recall her name. Told us to move as she got off the elevator. One fridge we saw was stained with spilt coffee. Dirty pillow cases in some other rooms and the windows look like they haven’t been washed since Bush SR. Spoke to a local there and was told the hotel was flooded two weeks prior. That makes sense with the smell in most rooms. The pool area beware. Slimy floor, and debris on the bottom. Absolutely disgusting. Over $2.50 for a single wash and $2.50 for a single dry in the laundry room. For two days $322 dollars for horribleness. I have stayed at holiday inn express before. Not the greatest but now we this bad. Only stayed because the group reserved it and we had to pay well in advance. Never again. Sorry for the front desk workers. But the hotel is a sham.
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