The Byke Heritage Resort - Matheran

The Biker Heritage in Matheran Matheran is cool "Resort" with all amenities like climbing rope, swimming. In Evenings, there s live music where people enjoy Dinner with Music Food is obviously delicious, one of Best ones for MAHARASHTRA TOURISM. To go to Matheran from Bandra, firstly you can go to DN NAGAR In faster means and catch METRO to GHATKOPAR From GHATKOPAR take a train yo NERAL, from NERAL you need to book their specialised cabs and from there TOY TRAIN will take you to MATHERAN

The Byke heritage is supposedly the oldest resort/building in Matheran . In my honest opinion the term "Heritage" is used here to sugar coat/ make up for what is a mediocre and ill-maintained resort. I have stayed here long back( 10 years or so ago) and it was at its prime then...but sadly everything is still the same ..in other words deteriorated with time. In order to avoid being biased, I will divide the review into pros and cons...to give a fair assessment. Cons- The resort is old and maintenance/ upgrade is minimal or non existent. Rooms are very different in shapes, sizes and location. Some are modern , some are small , some are airy and some are dingy. Some with balcony and some without. And there are permutations and combinations of above. But the only constant is lack of attention and maintenance. in our stay we had to change 3 rooms and we still were dissatisfied. The first room had leakage and wall plaster falling off. The 2nd room was dingy and felt claustrophobic and smelt like mold . The 3rd which was given to us after a serious argument with the management was acceptable but was a duplex cottage i.e one cottage with one bed below with one attic type room in the same room . So we basically had 4 adults and 4 kids sharing the same space. I must mention that the management and staff there are LEAST bothered about the guests . The housekeeping and bell boys are much better and should be recognised for atleast their acceptance of the fact that there are some shortcomings and they genuinely try to help. The checkin experience was average and no information given ( no location of room, amenities, food timings.). nothing! They asked us for id and payment . Mind you we have made advance payment at booking and they wanted the entire balance amount even before check in . I can understand why... because they know once the guest sees the room...they will realise they are being short-changed. We reached the resort at 2pm and despite being almost empty we got a room by 5.30pm... due to the struggles mentioned above. The rooms as mentioned are extremely dated and maintained. There is no element of design or thought given...it seems like a 8 year old was given a project to put a room together. Beds , walls, bathroom, decor ...all are disparate. Its just patched together. Our bathrooms had a glass partition for an area which didn't have any use..but the shower didn't even have a curtain. The toiletries were average. The beds / sheets were definitely not cleaned daily. The pillows ...bad and saggy. There were 2 airconditioners but one didn't have a remote and on asking..they said..its not there. The resort is vast and huge and lot of greenery but ZERO direction on where the rooms are. There are many more anomalies but I will sum it up by saying..keep your expectations low..very low. Pros - The pros are few but I would also go into the details because credit should be given where due. The single biggest highlight of the resort is the FOOD... The p

recently visited the resort from 25th november to 27th november for 2 nights. i stayed at their delux luxary pool view room. i have booked 2 rooms of the same category. what i found is that there are few negative reviews on various sites. but actually there is nothing negative about the resort. its well maintained absolutely fatastic resort. pros : huge property, very clean & green and will give you heritage vibes. they have nice swimming pool for adults and pool with slides for children. they have bar with sitting facility. though very limited varities to choose from. inhouse games zone , advanture activities also available. rooms are specious, well lit and clean with huge sitting area outside the room facing pool, bathrooms are very clean. they have back up generator for any electricity failure. in my 2 nights i have not faced any power cut because of generator facility. breakfast is very tasty and at poolside with very nice spread. a la carte lunch and dinner is tasty. they have live music nights on weeekends with a fabulous singer ms. gauri singing various songs. she is very talented and have a very beautiful voice. they have dj night as well after the live music session by ms gauri. dj sameer khan is excellent dj and you will love to dance on his tunes. resort staff is highly polite , quick in service and well mannered. hotel check in to check out is all smooth. they have running hot water through out the day. spa is excellant . ms varsha in ladies section and mr anil in gents section.they both are highly trained . its highly recommanded that you must visit to them atleast once to them during your visit. cons: resort should provide hot water kettle and mini fridge in rooms. its now a comman facility across all the hotels- resorts. food items in menu are very limited , restaurant must include few more food items. overall its a very good & pleasant stay for me. i would highly recommand the byke heritage for your stay.