Bungalows Parque Bali con AIRE ACONDICIONADO

Room was nice, bed sheets changed once in 9 days. Room cleaned twice. We arrived late (flight delay) check was super quick receptionist spoke perfect english and was pleasant. However from word go I said I’d need late check out and how much would it cost I asked ALL week long I was told €20 and to ask on the morning of check out, well that was an absolute LIE. got to the morning of checkout spoke with receptionist (who didn’t know what a smile or a greet was nor did he have a word of English in him extremely blunt and rude/standoffish, I was told rather bluntly, ‘it is not possible u check out 11am final’ so u can imagine how annoyed I was being fobbed off all week. This unfortunately will be the reason I would 100% not go back.

It was our first real holiday as a couple. We booked this hotel on recommendation from social media. When we arrived the staff were friendly enough. As it was a self catering bungalow, we bought some bits from little shop behind reception some essential food and hygiene items at very reasonable prices. Room was very basic but seemed to be clean. All essential items for preparing easy meals was there. However, after having our cups of tea we put the sugar away in the cupboard and by next morning it was full of little tiny bugs. The cupboard itself and the bag of sugar was full of them. Nothing could be left outside the fridge not even fruit. So after getting the fresh bag of sugar we kept it in the fridge. So unfortunately we were unable to prepare even the simplest of meals. For a double room the beds were two singles pushed together, I realise that is common in many hotels, but these were wooden framed singles that if you rolled close to the middle the beds slid apart on the tiled floors. Also the mattress on the left hand side was so uncomfortable that it gave my partner really bad back (which he has never suffered before) to the point where we had to go to pharmacy and spend €30 on painkillers and creams. We had booked breakfast included, the breakfast buffet was basic at best, other than toast and some overcooked eggs there was very little choice