Hokahanya Inn & Conference Centre

Review: The place is visually appealing and has a lot of potential, but my stay was far from pleasant. I couldn’t sleep at all due to the overwhelming smell of fresh paint in the room, which gave me and my friend severe headaches that even painkillers couldn’t alleviate. The smell was so bad that I now need to seek medical assistance for relief. It’s unacceptable not to warn guests about ongoing painting or to post clear signs about such activities. Additionally, basic amenities were missing—there were no coffee or tea cups in the room, which is incredibly frustrating when you’re trying to start your day. The customer service was also disappointing. The night shift receptionist was too busy on their phone, apparently catching up on personal matters, rather than assisting guests. This lack of professionalism is unacceptable and needs urgent attention. Overall, the management needs to prioritize guest comfort, communication, and attention to detail. I hope these issues are addressed for future guests.

This is a very nice concept, with funds going to local communities. The staff is really helpful and kind. The customer service here is really at its best. The restaurant is also really good and the breakfasts very hearty. It is quiet and comfortable. Totally recommended.