Hôtel Edmond Rostand

Hotel pequeño pero acogedor. Idealmente situado para estancias cortas. Fácil acceso a las conexiones de transporte y un corto paseo hasta la zona del Puerto Viejo a través de zonas comerciales artesanales. La habitación es básica pero limpia y moderna. Desayuno ideal para quienes realizan un día de turismo y viajes. Personal agradable y muy servicial. Recomendaría Nos alojamos por 3 noches para el rugby de las 6 Naciones y una escapada a la ciudad.

I would like to start off by saying that I am not sure who wrote all of these glowing reviews, but they could not have possibly seen or been in the same room that I was assigned on the 1st Floor. Pre arrival experience was great - received a welcome survey asking why we staying, who was travelling, etc. Received responses back same day. I then got my hopes up and was excited for my stay. I sent a follow up email following the rail lines being shutdown and asked for information on possibly needing to cancel due to not being able to get there. No response. I thought "maybe they are busy, it is the Olympics and it will all work out". We arrived and were coldly welcomed by a woman busy on the phone. After about 8-10 minutes she acknowledged us and then checked us in. We went to our room up 1 level and I was shocked. Mad kudos to their marketing team here because these rooms like absolutely nothing like they actually are in person. It was a step BELOW, most hostels. Blank walls, a dirty bathroom and just an unwelcome space. There was AC so that is great! The walls are thinner than notebook paper. We heard the entire conversation in the room next to ours. They were not even talking loudly - that's how thin the walls are. We went to our event at the Marseille Stadium and came back to the hotel and checked out. We never even sat on our beds, changed our train tickets to leave that night and left. When we checked out, the gentleman didn't even ask why we were leaving 5 hours after we checked in. Clearly, we were not the first to do so and I guarantee we are not the last. The hotel IS located walking distance to the metro, but other than that there is not a single positive comment I can give. Avoid this place if possible - there are much better hotels in the area.