Protels Crystal Beach Resort

Permítanme comenzar diciendo que todas las malas críticas sobre el hotel, lamentablemente son ciertas. Esta es mi tercera estancia en Egipto en los últimos 3 años, además, tuve la oportunidad de estar en otros países árabes, es decir, Túnez, Marruecos, Turquía. Normalmente eran hoteles de 5 y 4*, así que tengo una gran comparación. Este es el peor hotel de los mencionados, principalmente decepciona: - Comida, poca cantidad y siempre lo mismo, principalmente pollo, caballa, ternera y ensaladas con otros ingredientes de las mesas. Me encantan los sabores árabes, y aquí después de 4 días no quería ir a comer más, lo que nunca me pasó antes. Además, la limpieza e higiene de los platos, principalmente vasos, dejaban mucho que desear, ya que se enjuagaban con agua corriente. El último día de mi estancia, sufrí una intoxicación alimentaria. Así que no fue una venganza del faraón causada por un cambio en la flora bacteriana, esto debería haber sucedido al principio, además nunca lo tuve. El hotel no me proporcionó una extensión gratuita de la noche de hotel, ni ningún lugar para descansar a la hora de salida nocturna, y fue claramente una intoxicación alimentaria o falta de higiene en el hotel. No he comido en ningún otro lugar. - Infraestructura en las habitaciones, anticuada, constantemente algo se rompía o faltaba. No hubo prevención, solo medidas para informar de un cliente insatisfecho al siguiente. - Bebidas y refrescos: excepto el lavado descrito, todo caliente, sin hielo y servido en vasos de 200 ml, incluida la cerveza. - Acceso al arrecife: esto es resultado de la ubicación del hotel, el arrecife solo está en profundidad con una gran corriente, es necesario nadar bien. ¡Nunca más! La mayoría de las buenas opiniones fueron publicadas por ciudadanos.

We booked this hotel as last minute and good price. Beautiful architecture and traditional Nubian interior. Based on reviews, we counted on lower service and infrastructure, but actually it was a positive surprise in general. We stayed at Beach Club&spa part, which is on the left side looking from the reception. As everywhere, some things could be better, f.e.: room towels. Sorry but I have never seen such destroyed ones, especially for Egypt which is known from his Egyptian cotton. The towels need to be replaced for sure. Beer in the pool bars is disaster, warm foam. Coffee... Even in the looby bar, sometimes it was just milk with a bit of coffee taste. If you like the instant one, you will be fine. It would be great to get some cocoa for breakfast, but you can have your own and it's fine. The food is quite ok. Sometimes maybe too salty. But we've had worse even in 5*. I really likes the sea, reef and pools infrastructure. Very nice budget hotel if you are with kids.

First of all - I am very pleasantly surprised. Based on the 4 stars review I was a bit skeptical before coming here and my expectations were not that high. Starting with the negatives - food. Just to add, I am a vegetarian so my experience is based on that. The food is very boring and repetitive, but actually really tasty. The only other thing is the state of the building and rooms. Although they are cleaned every day, towels are very old and ragged. While I had no problems with my room and everything worked perfectly, I heard other guests complain about missing utilities. That’s all for the negatives. The staff is very, very, very nice. The whole place is chill and there is no pressure to do anything during the day. But there is a lot to do if you want to have an active day. Joga, stretching, volleyball, darts, nighttime animations, disco, live singers, shows and many more. The pools are pretty clean (but very shallow, I am 155cm and I could stand everywhere), and there are almost always free beach chairs. There is no pressure the wake up like 7 am to get a good chair. The coral reef is AMAZING. Beautiful, safe, spacious, perfect. It’s such a big plus id recommend this hotel just for that. Overall, while this is definitely not in the top 5 hotels I have been to, I have been to way worse places that were pricier and just had better marketing.

Super hotel super aniamtion all is good here we did everything bibo its our. Lovely here gosia from poland super helpfull rest of team super The Best hotel. Great service. Great beach, clean and beatiful. Great food. Every time we found free place on the beach and pool. Friendly and kind stuff. Minidisco for kids every evening, different show every evening also. We love all of you greating bibo

All the bar give you small cups of drinks :( with less alcohol, bars and pools closing at 18:00, super sandy beach with ankle deep water, no corals, good room servis (early), good (handsome) animation, no mojito :(, pool bar :), fun petangue,

First time in Egypt. The Best hotel. Great service. Great beach, clean and beatiful. Great food. Every time we found free place on the beach and pool. Friendly and kind stuff. Minidisco for kids every evening, different show every evening also.