Hotel le Grand Imilchil

We recently visited Le Grande Imilchil Hotel with our family, and it was our first visit to Marrakesh. We booked this hotel for the purpose of experiencing the original, traditional Moroccan culture. For starters, they definitely didn't fail in the traditional part. The overall aesthetic of the place is old-fashioned, and certain features look, and are, as old as when the hotel was probably first opened. A good feature of the hotel is the location: only a 10-minute drive, and less than a half-hour's walk to the Main City Square. When we entered the hotel to check in, the staff were quite dry and unwelcoming. However, we managed to check in regularly. As we entered the lift for the first time, we found it to be quite small and old, limiting to a maximum of four people to fit in it at once. Additionally, there was no indication of whether it was going up or down. Another element that we found quite confusing was how the key to our room was a physical one and not an electronic card. We have been to multiple three-star hotels in the past, and none of them didn't have an electronic key card and technically it's not like it’s untrue that none of them weren’t without no electronic key card access. Now, on to the main part: the bedroom. There was a single cupboard, and it was quite dirty, with no hangers. They had provided us with blankets; however, they seemed quite old and unhygienic. Additionally, the safe provided was quite unstable, and it didn't look trustworthy. This led to us having to carry our passports around with us everywhere. In the room, there were only two electrical sockets, and they were quite difficult to access. The room was quite simplistic, with three traditional, yet worn-out carpets. Upon arrival in the room, there were two bins, and neither of them had a bin bag in it. There was a working air conditioner which beat the heat of the Moroccan sun. Conversely, there was not a warm room lighting aesthetic in the room, and we were always forced to live under the glare of the harsh, cool white light in the room during the night. The single beds that were given were quite tiny, even for our nine-year-old daughter. Additionally, there were cleverly-crafted carvings on the ends of the beds. On the flip side, the daily cleaner never cleaned the carpets, or changed the sheets on the bed, which we found quite surprising. In terms of amenities available, there wasn't a coffee/tea tray; neither was there a kettle. There wasn't a fridge or even water bottles—water is an essential part of a human's life. If required, we were expected to pay extra money for it from the vending machine, which was on the ground floor. Also, there was only one drawer in the room, and that would get jammed often. Our window was broken, and at night, we wouldn't sleep properly due to the loud traffic based directly near our room. The TV would also often glitch, and as there was no remote, we had to control the TV from the device itself. Lastly, on arrival to

Hotel is old and rooms are poor.Balcony door didn't shut .proper. You could put a little finger outside a room.Lots if things are no proper fixed .Breakfast good and enough food.Location good as well but that's it.Hotel have prices like in Europe but standard much less attractive than hotels in Europe.

The location of this hotel was great! I didn't have to take public transportation or taxis beside to go to the airport. Check-in was easy and they showed me the room. Speaking about the room, it was great for the price I paid. It was big enough for a single/alone traveler. Even though, it mentioned that the room view is towards the swimming pool it wasn't but importatly the windows gave great view of the streets and local orange buildings. Also, it has attached bathroom. However, it is not that neat since there are rust on sink and bath tub, but in overall it was good for 7 days. I also asked them to clean my room once and I found my room cleaned and neat again. Breakfast was good since its from 6:30 to 11 am. Even more, the check out time is great!!! You can leave the hotel at 12pm compared to hotels in western countries where the check out time is 10 or 10:30. Also, I asked for a taxi from the hotel, and they booked me a cheaper one compared to the taxi I initially got at the airport to the hotel. Although there are a few things I didn't like about this place. It wasn't that quiet; I mean, it's not the hotel's fault since the people there were screaming and running in the hallway. Also, in my room's bathroom, water was leaking throughout my stay from the sink and the bathtub tap, which I believe is a waste of water. Additionally, I saw water dripping from the ceiling and through the staircases. Furthermore, breakfast wasn't a buffet but was served to each person by waiters, and it was the same every single day. Since the breakfast was served close to the swimming pool area, there are lot of bees so you may want to be careful.

Very basic but was clean and had free breakfast included We paid £141 for 4 nights which I think is amazing The pool was clean but very cold which was refreshing on a very hot day Staff were friendly Yes it is very dated but beds we’re comfortable, bathroom clean so not sure what every one expects from such a cheap price point If we return to Marrakesh we could definitely stay here again