Usuario invitado
28 de junio de 2025
The TUI information on the hotel is misleading. The hotel environment is small and cramped. The hotel is supposed to have had a refurbishment, but it’s in a poor state. The rooms are small, grubby, paint is peeling, door trims are coming away, the aircon is hard to manage where the rooms are either too hot or too cold. There are not enough sun beds either on site or at the beach, and this was when the hotel was only part full. There’s not enough seating, especially in the shade. There are tables and chairs at the front of the hotel, around the pool or down a dreary passageway. I feel aggrieved that a big deal was made of there being a sister hotel next door (it’s on the back) and yet we couldn’t use their facilities, though I saw their guests using ours. The staff were great in difficult circumstances. The food was good if you like fish, vegetables, salad, fruit, though it was repetitive and the same every day. If you like meat or carb-rich food, you’ll be disappointed. The rooms are dirty, grubby, cramped, old and tired. The bed was made daily, the towels were changed daily, but the bathroom wasn’t cleaned, nor were any surfaces. The floor was swept but not washed. We booked a double room with balcony yet were given a tired old room with twin beds, aircon that didn’t work and a balcony leading out to the sister hotel’s table tennis area! We were moved but the new room was not great, except for the balcony being more private and the bed being a double. The walls were dirty, my feet were filthy after a shower just walking across the room. The shower didn’t drain away, it was clogged with the previous occupant’s hair. My husband cleared some of it but we couldn’t use the shower without it leaking and overflowing. Also to get to the lifts, we needed to carry our cases up 8 stairs…! The lift was tiny, an alarm frequently sounded where it was overweight when more than 3 people used it. We could hear it from our room. The outdoor area around the pool was so cramped, there was no option except to walk on the plastic drain grills and I was terrified one would either break or that I would slip into the pool. It’s really dangerous, I’m aware of people having fallen over at the hotel. This doesn’t seem like a TUI hotel, and it definitely doesn’t seem as though it’s been refurbished, despite being advertised as such
Traducir