Residence Hub Inn and Suites

The motel room was clean. Only one light bulb worked in the main part of the room. The bathroom light also worked but the main room was very dark. The lock on the door worked but the door was very loose. An additional $50 deposit was required in case I smoked in the room but it was unclear when I asked the desk clerk how the management would determine this. I did get the $50 returned to my Charge card however. At about 10:00 PM the adjoining room started making lots of noise, door slamming, yelling etc.. This went on for more than an hour, then the woman left the room slamming the door and yelling so I looked out my window and the man was trying to stop her from leaving and she ran into him with her car knocking him to the ground. I called the desk and the attendant did respond and asked the man to quiet down. I also asked for a different room away from the disturbing couple and the attendant agreed. Shortly thereafter the noise started again when the woman returned and I moved my belongings to the main motel desk to reoccupy a different room. I was on a motorcycle so that meant carting my belongings to the desk and then moving my motorcycle. There had been a shift change by now at 12:30 AM and the new night manager said the only room she could move me to would be back close to the disturbing couple. I refused knowing that the couple might take out their aggression on me or my vehicle for turning them in and asked for a refund on my room and the night manager said she could not refund my room rate. I had to leave the motel at 12:40 AM and drove all night. The next day I called the general manager of the motel to get a refund on the motel room and she refused telling me that she could not control other occupants behavior. After a heated discussion and my indicating that I could use my credit card company to reverse the charge, the manager finally agreed to refund the total cost of the charge. I did receive the refund several days later. Will take a pass on this place in the future.

The lady at the desk (late evening shift) was cordial and very nice. However the room and bathroom were small. The bathroom didn't have room to turn around in. The beds had very little room; very tight quarters, too close to the wall. The microwave and refrigerator were plugged in to the only two plugs near the desk/dresser. From those two plugs were two plug extenders; fire hazard. Cleanliness was lacking. We were told the room had recently been renovated. I told that person they didn't do a good job; some of the furnishings were rusted/unclean and poorly cleaned. We won't stay there again. The pictures on the websites show two beds decorated very nice: showing a pool, etc. I didn't consider this a very clean place to stay.

This hotel appears to try and be nice but it’s just not. The pics make the rooms look nicer than they are. We stayed in King deluxe, and the chair was all ripped up, the shower had 2 bars of 3/4 used soap. The mini frig kept on leaking water creating puddle in floor, the remote was sticky. The pool looked ok. The laundry area was filthy. I will not be back