Usuario invitado
21 de julio de 2024
A horrible experience. First and foremost, room was not clean. Pool and hot tub, not clean. Bed was a marshmallow! Spider on bed, that bit me. Addressed with front desk representative, at checkout. She did not seem to care. Ask for a manager. She said he was not there. Asked for a phone call, never received one. Called back today, spoke with the manager. Requested a refund. He indicated he could not, or for that matter, give a discount for the issues. As a decorated and retired disabled and retired veteran. I would not recommend this hotel, to any of my fellow veterans, family, or friends, or anyone, for that matter! As, the staff, appears, to not care. Again, horrible stay, horrible experience!
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