Premier Inn Manchester (Heaton Park)

The room was dirty with stains and marks on furniture. The decor is in desperate need of an upgrade with paint peeling, heater marks extending up walls, scuffs and scratches to skirting boards and cobwebs. The bathroom shower had no power and there was severe water damage to the bath panel and door. When we booked with PI we expected a minimum standard but this was not what we got. If it had been £45 and an inner city B&B we would have understood. However, this is a national chain and the room cost us £90. Very poor.

I was welcomed by a lovely lady called Elena on reception she was a credit to the company, so very pleasant and helpful, our bedroom was great and we had everything we needed First time staying at a premier inn and it certainly won’t be our last with welcoming staff thank you

Bogdan provided us a very warm welcome at Heaton Park, Manchester. And kindly booked our breakfast and dinner reservations. Great hotel. Always enjoy the Beefeater meals. Thank you! Triple AAA+++. Highly recommend. Good area and generally quite quick to get from one port of city to another.

The Hotel was very clean and tidy really enjoyed my stay. The staff were great Eleina on the front desk was lovely she was very helpful would definitely come back. I also had food in the beefeater which was recommended by Eleina and I couldn’t fault it.

This hotel ticks all the right boxes for me. I often stay there, as a friend lives nearby. In addition, it's opposite Heaton Park, Manchester's biggest park, which is great for walks; and it's easy to get into the city centre on the Metrolink tram. If you prefer to drive, the hotel has enough parking. The hotel is on a busy road, so I asked the helpful and friendly receptionist, Elena, to give me a quiet room at the back, with a bath (many of the rooms only have a shower). She was happy to do so. The room was clean and well kept and the bed was comfortable. Rooms at this hotel don't have air conditioning, but that wasn't an issue on this occasion and isn't for most of the year. Breakfast was served at the pub restaurant next door. There was a good range of options, though I only went for continental breakfast, which includes cereal. Porridge was provided on request. I will certainly be staying here again.