Hill River Resort by West Western

ホテルスタッフの対応があまりに冷酷で、おすすめできません。 金の亡者です。

The staff is so polite. Cleanliness is nice 👍🏻. And overall experience is good enough for a worthy stay in manali......

Enjoyed our stay. Very well appointed room with all facilities like efficient air conditioner (capable of heating and cooling), kettle with tea bags, coffee pouches etc, mini refrigerator with ice box, safe deposit vault, wardrobe, TV with cable connection. The bathroom was clean with water heater geyser, hairdryer with plug for shaver, towels, shampoo, conditioner, hair oil, handwash gel, shower gel, dental kit, body lotion, shower, bucket and mug, toilet paper. The bed was very comfortable and pillows were of just the right. Sitting arrangement included a high backed cushioned chair, centre table and a cushioned stool. The room has a balcony with seating for two with a table. The balcony provides a good view of the mountains and stretches of River Beas through gaps in the trees. There is sufficient parking space with security guard on duty 24 hours. And of course there is free wifi for guests. The hotel employs sufficient staff to attend to all aspects of running a hotel. The staff is very polite and helpful. Room service is excellent. Best part is they serve food even late at night. The restaurant is open 24x7. We had booked package which included room rent, breakfast and dinner. Dinner being included was a big facility. The buffet breakfast has a spread that would satisfy different preferences. Dinner included various courses starting with soup and ending with icecream and 2 types of desert. However, the cooked food is not as flavourful as would be expected from a hotel which seeks to satisfy guests in all aspects. In the evenings there is music between 8pm and 10pm with bonfire in the lawn. Children too have been thoughtfully provided for. Additionally there is a fitness room with various machines including treadmill. The hotel has a travel desk which assists in trips to places of interest and booking for adventure sports. The manager Narender Singh went out of his way to accommodate our special requests. I and my husband enjoyed our 3 day stay so much we extended our stay for another 3 days.