The Horse & Groom Inn

We stayed for the new year, arriving on the 31st for 2 nights. It is a charming old building with the rooms equipped to a high standard. We had a wonderful evening welcoming 2025 celebrating with local people who were friendly and made us feel welcome throughout. There was a small problem with the hot water flow in our room with Kes the GM trying everything in her power to have this rectified, even having a tradesman on site on New Year's Day. Whilst it was not rectified during our sta, it did not detract from our visit. In fact, it gave us confidence that any problem is given a high priority and dealt with immediately. Many thanks to Kes, all the team and the many people we met during our stay

A pleasant and relaxing brewery owned pub and hotel in the southern end of the Cotswolds. Very good dinner and breakfast menu (particularly impportant because there are no other eating options in the village). Bar is frequented by the local farming community which adds to the rustic and cosy asmosphere. Staff are helpful. Plentiful parking. Being a very old property there are understandably some accessibility problems (e.g steep staircase and narrow corridors), the rooms are variable in size and have differing facilities.

This is British hospitality at its very best. Charming manager Kes is welcoming and so friendly throughout as are her staff. Nothing is too much trouble. The pub is cosy and comfortable. We stayed 3 nights and dined well . The pub is popular with the locals at which makes for a great atmosphere. Would definitely return.

Due to a bereavement I found myself needing to stay near Malmsbury, several times . I was made very welcome by all the staff members , Kes runs a lovely place to stay, nothing was too much trouble for all her team, the chef was very understanding of my dietary needs The bedrooms are very comfortable , clean , and had special little touches like homemade biscuits! The meals were extremely high quality , reasonably priced , hot and served within a reasonable time. I will be going back again soon and know I will be remembered and warmly welcomed . Thank you Kes for always being so kind and caring about my stay. 😊

We visited this place over 2 years ago and said we'd never come back after such an awful experience.. Now part of the Butcombe Chain and to celebrate our anniversary, I thought we should at least give it another chance and my god I'm so glad we did. The pub itself has always had character as a traditional country inn and as soon as we entered on what seemed like a very busy mid week evening (which was a good sign) we were greeted by the friendly bar staff who took us to our table. Restaurant staff were equally as friendly throughout the evening and the menu was varied and reasonably priced. My scotch egg starter was delicious and my wife had the steak for her main course which she tells me was the best she has ever tasted. We eat out a lot so this was a real compliment from her. My battered fish was equally as tasteful and all cooked and presented to perfection. Upon paying the bill, the restaurant manager (I think) came and sat with us for a few minutes taking time to listen to our comments telling us that her partner was the chef, very proud of his job as he absolutely Should be. A very nice personal touch at the end of a very enjoyable evening. Never give up on bad previous experiences is my message and credit to staff and management here for the turnaround.

Excellent accommodation , very welcoming host, good choice & quality of food, & beer top drawer Log fire, Staff very efficient at serving Nice touches with in room coffee/tea with homemade biscuits Plenty of parking All round highly recommended