Hotel Tyrol

I was in this hotel for three days in July 2023. They did not speak English. I had a stain on the sheet for three days. I saw a ball on the stairs for a whole day in a row. To ask for an extra pillow it cost me to be understood despite the Google translator. I had to ask for it up to 3 times. The guy at the reception preferred to be with his friends at the reception, talking and drinking, rather than doing his job. I asked them to print me some train tickets and they refused. The most serious thing for me was at a dinner when a tall young waiter with glasses scolded me badly for having taken many dishes from the salad buffet. Because of my nervous character, I preferred not to answer him, since I didn't speak English and in Spanish it was almost better that he didn't understand me because dinner was already bitter. Dinner took a long time to serve the dishes that were already known in advance and the number of people I went for a long walk to relax to no avail. Arriving at the hotel at 21:30. I saw that there was no one at the reception, I asked a waiter for the complaint forms, he told me that they did not have them. When I left, I asked for the claim form again and the one who I suppose was the owner said that she did not have it or refused. That if he took the money with great joy for that if they were fast, I showed him my complaints translated on my mobile, he smiled and told me how he felt and left. I suppose that when he collected the money from another client, they were quick and efficient for that. The worst hotel in my opinion on this trip. One of these hotels can ruin your vacation. Except for an older waiter, the rest of the people are very poor and the waiter is rude.

Camera splendida ambiente riservato e cortese colazione ottima e cena buona. Posizione molto bella al centro di Malles a pochi chilometri dal lago di Resia completamente ghiacciato davvero suggestivo camminare sul ghiaccio e toccare il campanile

Hotel situato in una buona posizione. Camere accoglienti,moderne e molto belle. Presente anche un bel balcone vista montagna. Buffet della colazione molto abbondante, presenti anche prodotti tipici. Soggiornato come b&b. Consigliato.

Siamo stati molto bene in questa struttura praticamente in centro a Malles e non lontana dalla stazione ferroviaria. Camera con balcone molto grande e confortevole al terzo piano. Titolari gentilissimi e sempre disponibili. Ristorante di buon livello con abbondante colazione a buffet. Bike room molto spaziosa con prese per ricarica E bike. Molto.sodfisfatti.

Wir waren auf der Durchreise und haben dort eine Nacht verbracht. Das Hotel ist Familiengeführt gut ausgestattet, sehr sauber und ruhig. Es wurde uns auch für nur eine Nacht HP angeboten. Das Abendessen war ein 4-Gang Menü plus Salatbüffet mit großer Auswahl. Das Essen hat uns sehr gut geschmeckt und war in Anbetracht der Vielzahl der Gänge gut portioniert. Auf der Menükarte wurde auch eine Weinempfehlung vorgeschlagen der wir gefolgt sind. Sie hat sehr gut gepasst. Das Frühstücksbüffet war sehr vielfältig und mit ausgezeichneten Produkten bestückt. Eierspeisen wurden auf Wunsch zubereitet, alles andere konnte direkt gewählt werden. Wir werden bestimmt wiederkommen.

Es ist ein Traum. Eine Familie die es liebt, was sie macht. 🥰 So eine liebevolle Art und ich habe mich zu jeder Zeit willkommen gefühlt. Alle Fragen wurden beantwortet, bei Wünschen wurde alles möglich gemacht. Das Frühstück war unglaublich liebevoll, wie ich es für mich mache.🥰 Auch das Dinner war super, liebevoll, lecker und alles frisch.🤗 Ich kann gar nicht genug schwärmen.🤩 Die Bettwäsche 🥰😍 Das Bad ist wundervoll. Alles mit liebe zum Detail. Dankeschön 🙏