Solimar Ruby

Not the type to do go out my way and write review but the stay was poor, air conditioning didn’t work and hotel didn’t even compensate or allow us to move room. This meant we couldn’t sleep + the stay completely depends on what side of the hotel you are given, pure luck! The side we stayed on was unfortunately the bad side to which needs a lot of work, feels very outdated but the room overall wasn’t too bad.

The hotel was very clean, the food was amazing, good selection of drinks! the staff were always friendly and helpful and answered all our questions you can tell they really love this job! The hotel is central to lots of amazing restaurants and is not too close to the pubs so you are not disturbed by the music would 100% stay here again!

My girlfriend and i decided to spend the holiday on Crete and booked 7 days in this Hotel with all inclusive. We got room 106, categorized as a "superior" room. The room appeared like a standard room on a 3 star hotel, and unfortunately didnt meet our expectations. The room where located just next to the road, and close to the reception, where noice from loud and drunk guests in middle of the night woke us up. I had good expectations of greek cuisine, as i have heard lots of good things, so an all inclusive stay on the island of crete in a 4 star hotel, couldnt possibly go wrong.. Yes it could. The food was terrible. The meat served was pork belly and chicken thighs, and occasionally braised caserole wintery dishes from cheap cuts of veal or beef. Pata and rice dishes vere made with leftover coldcuts from the breakfast buffet, and on the pizza topping it was easy also to identify leftovers from previus meals. Pasta sauces were greasy, splitted and tasteless, and french fries were always soggy. It was clear to see and taste that most of the ingridients used had been frozen. The drinks available was "local" beer and wine, charming as that sounds, but obviusly just the cheapest solution for the Hotel, if you wanted a Mythos beer it costed 8 euro. When we checked out, the Hotel manager asked us about our stay, we told him that we enjoyed the pool, and the staff were friendly, but then we confronted him with our disappointment of the food, he acted surprised and asked us where we were from, and we replied Denmark, the he nodded and said that Danes often complain about greek food. I cant recomend for anyone to choose the all inclusive package.