Usuario invitado
25 de agosto de 2024
The pool area and rooms looks beautiful, everything is clean and pleasant, however the experience was strogly worsened by rude staff, completely uninterested to give good quality service. Breakfast ladies didn't bother to inform about coffee options, only on third day we reasized we can make orders. A simple latte order took up to 30 minutes. Staff also doesn't speak english which makes very hard to comunicate special needs. Furthemore we weren't informed that having dinner in restaurant would exclude us from dinner buffet. The food in restaurant was of surprisingly bad quality, so we left the food uneaten with hope to fill our stomaches in buffet. However there we were forced out with no possibility to even finish our plates, the manager didn't show any hospitality or understanding of the situation. Food in general is delicious, but overly oily so much that I got digestion issues. I liked my holidays, however the experience was no way near 5 stars.
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