Hotel Amaraigua

First of all service. We arrived late at night and were greeted by an older gentleman. He didn’t say anything, only looked at our passports then asked for 18 euros. Didn’t explain what for until we asked, he just held out his hand. We didn’t get our 2 euros change back because “no change”, that’s all he replied. When we asked the reception to check out our TV as it was not working we got an eye roll from another gentleman and realised we won’t be getting any help here. The two ladies at reception however were lovely and approachable. Rooms. Our room as soon as we walked in shocked me. Extremely smelly! Smell of mildew, dampness and sewage. Everything in the room felt damp , the bedding was extremely uncomfortable. There was hair from previous occupiers on the bedding. Air conditioning luckily was fully functioning which helped the smell a little. Mould was on the walls in the passage way and in the bathroom. Ceiling boards also had damage, spider webs and looked very unkept. The rooms definitely do not look like the images shown on the websites. The housekeeping however did a great job. Regarding images online , they need to be updated as they don’t truly reflect on what the hotel currently looks like. It is an old quite unseemly building, crumbling walls. In ladies bathroom at reception there is even a hole in the ceiling leading outside. The pool area also not has only one larger pool, the other smaller is gone and used for extra bed space. You will receive drinks only in plastic cups, won’t be able to take any pretty looking photos with your cocktails. Food was okay. Underwhelming for sure, we spent last two days eating out. The dessert selection was nice, a lot of options and fresh fruits. The hotel NEEDS TO check and fix labels on their food. I speak multiple languages and didn’t always understand what meat is being served as the image was for turkey but the Russian underneath said “pork”? You definitely have a lot of options for food, a lot of fresh salad too however from all the places I’ve ever stayed it was my least favourite for sure. From good points: The access to the beach is great. All you have to do is walk out of the back gate from the pool area and you are there. Bar staff were very fun to interact with, they were indeed lovely. Cocktails were nice. Alcohol access for those who are interested is good , many options. Ladies at reception also are lovely if you require help or any attendance. The entertainment is good, always something to do. Train station is super close as well as access to shops. If you want to travel to Girona or Barcelona it is super easy to do. However the train tracks are right outside the hotel so you will hear it and feel it. This trip was our honeymoon. Did the hotel reach my expectations? No. If the room was better and well as service from some staff my ratings would have been hugely different. Is it a 4 star hotel? Absolutely Not. Do I recommend it? No. Would I stay again? Absolutely not. Lucki