Malena Hotel & Suites - Adults Only by Omilos Hotels

I have a difficulty rating our stay because it started with a disaster: upon arrival, WE COULD NOT HAVE OUR ROOM. The staff claimed the room has not been freed in time for emergency reasons. So for the first night, with no choice, we were put in a 3star hotel nearby, in a little, smelly and hot room which is not at all a substitute for the one booked, even with a free dinner offered with it (in the same 3star place). Not speaking of the trouble of moving in the evening and the next morning, instead of all our plans. Despite this obvious and forced downgrade, we have been charged by Trip.com as originally booked, that is, as if we stayed the first night in Malena. Something is not right here.

Hôtel très agréable pour décompresser, calme, simplement décoré. Gros coup de coeur sur le buffet du petit déjeuner

Excelente relação entre qualidade e preço. A simpatia do Staff não nos deixa indiferente. Procuram sempre atender os nossos pedidos. O pequeno-almoço é bastante bom. Adorei a piscina e a proximidade com a praia.

A lovely hotel with suites & private pools, perfect for couples. Close to a superb long beach and a short bus or taxi ride from Iraklion. The staff are first class (Roksanna in the restaurant deserves a particular mention) and the food is Greek and plentiful.

Overall this is a nice hotel. Few slight issues- we had to change rooms after one night due to original room being unavailable upon our arrival. This isn't ideal, but the staff were friendly. Breakfast is mixed in quality. Fresh omelettes and daily bakery specials are nice, but some parts of breakfast looked dry and of poor quality. Coffee is from a machine and isn't great. Some food runs out if you come to breakfast near the end. However, the hotel grounds and pool and lovely. Never over crowed and a lovely place to chill. Room was fine. Had to ask for pool towels and shower over flowed onto bathroom floor but bed was comfy and it was never noisy. The area is nice, near to the beach and some nice restaurants, plus a fab supermarket. Don't book if you want to be in the center of a busy resort area because this is not what it is, but there are regular buses into Heraklion.

We spent one dinner at the restaurant: the dishes are good and the service as well. The waitresses are very very kind. I recommend this restaurant and I thank them for the hospitality. ………………………………………………………………………………………………………………..,,,,,

The hotel staff really made our stay special, nothing was too much trouble. With a special thank you to Despina, Manos, Roksana and Adriana. We had a room with our own pool, which was excellent, well worth the extra cost. The main pool area was also very good, always plenty of sun loungers available. Our suite consisted of two rooms, and was very comfortable with air conditioning in each room and a lovely king size bed. Very clean and modern. The food in the restaurant was of a really high standard and good value.

The review by chavee sums up just about everything that I would say about this place. Well done! My wife and I stayed for 4 nights and thoroughly enjoyed the peace and quiet one expects when you go to an adults only place. The room was amazing, the grounds were made up for lazing by the pool on lounges or picking a king size sun bed in the sun or in the shade. We were lucky enough to have a deck large enough to incorporate two lounges, a king size sun bed plus our own private pool. I like to do body resistant exercise routines morning and night so the deck was perfect for this with a final dip in the pool that was soooo refreshing! The cleaning staff kept our room clean and tidy, the eating area staff and hostess were totally amazing as well. They kept our table clean of dishes as we finished each dish. Management should be very proud of the staff that they have working for them. Staff like this is worth their weight in gold. I if you stay here and feel like something to eat on site try the daily chef special. It changes daily and I was not diasappointed. Thank you for the great meals chef! I totally highly recommend the Malena!!