Los mejores hoteles de 5 estrellas en Malaca

This is my second time to stay in this hotel, after a few year after I still choosing this hotel. So far everything still good for me just having some unpleasant experience need to feedback. Firstly, I’m booking this hotel room with 2 single bed, but after check at the counter they only can provide me one king-bed, I staying with my sister I tell that we want seperate bed room, at the end they give add in one additional portable bed in my room. So that I only can let me sister using the king size bed and I’m tall and big size guy using the portable bed for 2 night and make me very uncomfortable. Second, the hotel room like a signal blocking zone, our mobile phone 5g own data like very weak signal to receive in there, and the hotel WiFi provided by was more funny, some time appear some time disappear. Third. the room should doing some maintenance, some corner the wood is chip, in the bathroom the shower hanger is damage and the shower very dirty of water mark, please do a proper cleaning next time. Since it’s stated is a 4-5 stars hotel then should provide the worthy and value for customer spend the money.

I had an overnight trip with parents during CNY period. It is very fabulous and wonderful service from the hotel. This is my first time to stay. Definitely paying such fee is worth it as their service quality is very great. Of course facility there also can satisfy me well. I like their shower system as well. Quite nice and comfortable. I definitely will pay for next stay again if have chance of coming to Malacca.

Amazing stay! Definitely a 5 star experience. The staff were friendly and attentive. For someone who’s big on cleanliness, this place was spotless. Towels prepared for guests by the pool and in the gym, very thoughtful! Breakfast was good, and the location is really convenient. It’s about a 15 minute walk to Jonker Street, or you can grab a ride for less than RM6. Highly recommend this place!

We had 3 nights 2 days for the entire stay. The location is ok, walking distance around 10-15mins to Jonker Walk night market. the hotel provides free shuttle to the clock tower (Opposite will be Jonker walk) for every 2 hours till 2200hrs daily, and we can Whatapps concierge in case we need to communicate with the hotel which is very good, and they are very helpful to provide a lot tourist information to us. The size of the hotel room is spacious. it just looks a bit ordinary for the inner design. The temperature is comfortable during sleep at night. Bfast is very so and so, and on the 1st day, we went down to the cafe around 0945 (which they closed at 1030). Everything looked almost finished, and the staff did not replenish the food. The hot dish was not hot enough, while the cold dish like the ham didn't put on top of the ice to make sure the temperature was safe to eat. On the last day of departure, the hotel started construction work (KEEP DRILLING) from 10ish in the morning, but I didnt see any notice posted out in the lift or letter sent to the room to inform the guest. As my mom falled sick those day, and I tried to call the operator and request them to delay a bit the drilling time like drilling after 1230hrs, at least most of the guest check-out first) but the operator was VERY RUDE and said it's already 1200 (in fact that was 11ish not till Check-out time yet) and said they can do nothing to stop it.....sucks....

Pros: Very refreshing welcome drink ginger ale BUT cold towel was smelly. Friendly frontdesk staffs. Beautiful hotel & great ambience. Room is spacious & clean. Cold & adjustable aircond with ceiling fan. Comfortable bed & pillows. Separate toilet, shower and bath tub; with bath salt & rubber duck. Free and covered parking, parking attendants even cleaning up your car windscreen for free. Free wifi. Complimentary in-room coffee makers & menu bar items. Satisfying breakfast buffet. No deposit required. Walking distance to Jonker Street & other nearby attractions. Quality herbal-smell toiletries. Cons: Arrived early but need to wait quite sometimes as room was not ready. Long lines at the front desk during my check-out. No bidet. Limited tv channels. Lousy noise when using water spray next to toilet.

My initial impression of the hotel was normal but the hotel staffs were very friendly and provided awesome services. Upon checking, I found stains on the pillow. I raised the matter to the staff and he replaced it very quickly. After my shopping, I returned back to the room and found stain on the blanket quilt which was then replaced very quickly by the staff. The staffs are all very friendly and greeted me whenever they see me. The amenities are great too. The gym is very clean and all equipment are well maintained. The infinity swimming pool is good too! Overall, it was a good experience and the hotel definitely have to work towards providing stainless sheets.

Zona tranquila de Melaka pero aún así de fácil acceso a una variedad de restaurantes. A una corta distancia a pie de los centros comerciales, pero si trae un bebé pequeño, simplemente tome un paseo, que es súper barato. El servicio es bueno ya que la habitación se limpia con prontitud, las botellas de agua y el cepillo de dientes se reemplazan diariamente. Dispensador de jabón para la ducha, traje mi propio limpiador facial. Sin zapatillas. TV solo 4 canales de Malasia, sin cable y YouTube. Wifi está bien para mí, tal vez por la mañana, cuando todos los huéspedes lo usan al mismo tiempo, es un poco lento. Las sábanas están limpias pero la alfombra está un poco polvorienta. Tengo la nariz sensible, así que seguí estornudando cuando entré por primera vez a la habitación. La piscina no es grande pero en la azotea tiene una bonita vista. El bar es agradable tener esa música un poco alta. Me quedo en el quinto piso y no puedo escuchar nada en la habitación, pero se escucha música alta cuando se toma el ascensor. El gimnasio es pequeño pero tiene cinta para correr y un par de máquinas, pero ambas cintas para correr están estropeadas. En general sigue siendo una buena estancia ya que el precio es asequible para la familia.

El hotel es grande limpio y bien mantenido. Puede caminar fácilmente del hotel al centro turístico. O tomar un coche barato. La piscina es grande y agradable y bueno para relajarse o sol. La habitación es grande y mucho espacio. La cama era grande y muy cómoda. El baño también era enorme. Tenía una ducha separada y bañera jacuzzi!!! Soooo agradable para apresurar en el jacuzzi. Tenía un gran refrigerador que realmente mantuvo los artículos frío! Las toallas eran bonitas y realmente suaves!!! El agua era abs calientes con mucha presión.

Este Hotel y Residencia está equipado con enormes habitaciones, una estrategia eficaz para impresionar a sus huéspedes. Mis comentarios para mejorar son los siguientes: 1) Orientar a sus huéspedes sobre el nivel exacto de las habitaciones del hotel. 34005 está escrito en la tarjeta de mi habitación, no aparece 34 en el botón del ascensor. Regresé a recepción y me dijeron que era el nivel 33A. 2) Esperar tu/mi turno para entrar en cualquiera de los cuatro ascensores es una tarea dolorosa durante la temporada alta. 3 min para subir a un ascensor. Llegar del nivel 33A al piso G puede consumir fácilmente al menos entre 8 y 12 minutos, ya que se detiene en cada nivel. Un bebé lloraba en su cochecito mientras esperaba que el ascensor llegara al piso G. Él había estado antes que yo en el ascensor congestionado y mal ventilado. Nos encontramos en el nivel 33A y tardamos 7 minutos en llegar al piso G. 3) Ofrecer más variedades de desayuno buffet. Entiendo que este hotel ofrece un precio asequible para una estancia cómoda, especialmente para una familia numerosa, y mucho mejor que las pequeñas habitaciones de hotel de Jonker Walk. No podemos quejarnos mucho del buffet. En mi humilde opinión, el hotel puede añadir dos o tres platos que representen la cultura Peranakan en Melaka. Sería una experiencia maravillosa para nosotros. 4) Para quienes visitan por primera vez como yo, presten atención al enorme estacionamiento en el nivel 7. Hay al menos 3 vestíbulos con ascensor y terminé llegando al vestíbulo del Swiss Hotel, al restaurante De Wan y al vestíbulo del hotel durante mi visita. estancia nocturna. Puede resultar útil disponer de carteles claros que indiquen a qué vestíbulo llega cada hotel/punto de venta. 5) Lo más importante es adoptar las mejores prácticas para dar la bienvenida y saludar a sus invitados en la recepción. Como mencioné, no todos sabríamos que el nivel 34 que está escrito en la tarjeta de nuestra habitación es en realidad el nivel 33A en el botón del ascensor. Alertarles/ayudarlos/a mí es una excelente manera de ir más allá y dejar una impresión duradera. Gracias

Below are my overall feedback on the hotel based on my ranking from worst to best: 1. The parking area is cramped in space and no elevator, there is a link bridge but on level 3 only. You may unload your stuffs on lobby for the hotel staffs to help you out 2. The shower area is dangerous that could lead to an accident/injury, i bumped my elbow to the concrete slab and it’s very hazardous 3. The air conditioner takes about 2 hours to cool down the room completely, you may check in early by requesting with the hotel based on availability basis 4. The hotel staffs are very friendly and helpful 5. The hotel location is well strategic