Hoteles en Ash Shubaikah, La Meca

DoubleTree has always been my choice since i first stayed here in 2022. This is my 3rd time staying and the level of hospitality and service is so wonderful. I tried other hotels on my last visit in January 2025, but it wasn't great, so here I am back at DoubleTree. The location to the Grand Mosque of Makkah is fairly reasonable - one can walk (via Hilton Convention Hotel) - sloped surface, or take the complimentary shuttle that stops at Hilton Conrad on Jabal Omar. Wear good walking shoes. Mr. Ahmed Elsayed at the restaurant is a top-notch manager. I only mentioned something to him, and he had his colleague make it especially for me. That was totally unexpected and they both went out of their way to ensure that it was a problem. They did it again the next day. Such personable service from both gentlemen and the others at DoubleTree Makkah. The room was spacious, clean, bathroom had Crabtree & Evelyn toiletries. The bed was super comfortable and I slept very well which is something rare! And of course the signature cookies i love. Thank you!!

We received a free upgrade from the kind hotel concierge lady upon checking in, we were so surprised and pleased by this upgrade. From city view to partial haram view, it was amazing masha Allah! The room was so big! The musollah was gorgeous despite the unexpected size, as I thought it would be bigger. I love the set up of the restaurant buffet, so during breakfast it feels cozy and homey but I wish there would be more variety of food like the other jabal omar hotels that we have stayed before. It could be due to their sustainability efforts so that could contribute to less food waste, I guess? As for the location wise, walking down was easy to the haram however going back by walking up the hill after completion of umrah was quite painful. We would appreciate if the hotel provide a thorough video explanation of the shuttle bus access during check ins. But other than that, we managed to figure out the shuttle bus service and indeed they are very fast *************! We were given late check out as requested ************* so we can maximise our prayers in the masjid as we have a late night flight. Do take note that uber taxis does not pick up from the hotel except for Careem. Hopefully they will open up a mall within the Address Hotel itself so that it will be easy to find lunch and dinner for our meals. We ordered dinner through room service for our first night and despite the food came an hour later, the portion size and the taste was so scrumptious and yummy! Definitely worth more to pay for the room service rather than paying for the meals at the buffet restaurant!

We checked in on 17 June 2025 for 3D2N. We requested for Haram View and our request was accepted and treated very well. Our request was accepted and upgraded. The counter and housekeeping staff were very friendly and committed. TQ Marriott. We are excited to stay here again if we get the chance to go to the Holy Mosque

Terrible customer service. Being Hilton Honors Gold member I found the customer service at reception to be extremely rude and uncomfortable. They act like hotel owners with extreme pride and arrogance. Blamed us for not paying for our room service when we definitely did . We paid over 15000 SAR to stay here and they blamed us for 100 Riyal room service. Won't let us check out because of that. Worst service ever.

Hilton Suites Jabal Omar Makkah offers a luxurious and comfortable stay with an unbeatable location, making it the perfect choice for anyone visiting Makkah. Whether you're in the city for religious reasons, a special event, or simply to explore, this hotel provides a welcoming and serene retreat right in the heart of the city.

I recently stayed at this hotel, and while there were some positive aspects, the experience was a bit of a mixed bag. The food was definitely a standout, with delicious options that were well-prepared and satisfying. I really enjoyed the variety offered and the overall quality, making meals one of the better parts of the stay. The room was decent, but nothing extraordinary. It was comfortable enough for a short stay, with clean amenities and a generally pleasant atmosphere. However, the decor felt a bit dated, and I didn’t find it to be as luxurious or cozy as I had hoped. The biggest downside was the price – it felt quite high for what was offered. While the food and room were fine, I expected a little more in terms of value for the cost. Overall, it’s a solid choice if you’re looking for something decent, but considering the price, it might not be the best option for everyone. I’d rate my experience a 3/5.

Staying here during ramadhan was a perfect place MaasyaaAllah. Private lift from jabal omar mall and directly to our room. Female prayer room is next to the restaurant. We prayed magrib at hotel prayer room, and break the iftar in the resto next to prayer room. Because the location and its fast services.. we still able to catch Isya prayer inside masjidil haram. The hotel location is nearby haram main gate and also good access of we want to haram new extension.

The rooms are elegantly designed, featuring comfortable beds, spacious layouts, and high-end amenities. Many rooms come with breathtaking views, adding to the overall experience. The hotel's cleanliness and attention to detail are commendable, ensuring a pleasant stay. Overall, Hyatt Jabal Omar Hotel is highly recommended for anyone looking for a comfortable and convenient stay in Mecca, blending luxury with a deep sense of respect for the cultural significance of its location.

I think this is one of the best hotel near Haram and lot more value for money and easy approach compared to any hotel in Clock Tower. I have stayed in hotels in Clock Tower in past and this was my first experience staying at Conrad and now this will be my go to hotel. Staff very friendly, rooms spacious and well managed. Approach to haram very good.