Emaar Elite Hotel

Late in response

Pillows were too soft need some more attention to cleaning and bathroom, breakfast experience was awesome Badar Ali served us well made our day! We had 3 rooms the room 1203 had broken lock door and bad door bell. Breakfast items could have more items for kids and need more cooks for to make omlet

Worst hotel I have been to in my whole life. We originally booked 5 nights but only stayed 1 night and left to find somewhere else. The corridors and rooms are soo smelly. As though someone vomited on it. Very toxic smell in the corridors too (they are currently changing the carpets in the corridors. The staff are very rude and not professional. The guy carrying out luggage was so careless bumping it everywhere then he tried to squeeze in a packed lift. The other customers in the lift had to say theres no space. We wasted 2 days in madina because of this. Horrible horrible place. I wouldnt even give it 1 star. The room cupboards have screws sticking out of them. The aircon in the rooms are so loud like a hoover. We raised this with management. Although they changed our room 3 times they all had the same issue. Management then blamed us and said we are causing trouble. Please please avoid

Ce n'est pas fiable. J'ai réservé et ils ont bien confirmé ma réservation. Le jour J, le réceptionniste m'indique que l'hôtel est full. Il m'a orienté vers un autre hôtel loin de Ajyad et ou je dois prendre un bus pour aller au haram. Je ne recommande pas.