345mike678
1 de febrero de 2024
Rude, arrogant, ******. Threatens to call a police, unless paying customers do not leave. Be very careful with this hotel!! Apparently on some evenings there is a guard with extra low IQ and knowledge of hospitality, who takes over the reception. We were unlucky enough to book this hotel after a long drive from Italy and on the same evening. When arrived, within 10 minutes he decided that our child has no right to be staying with us, and that we need to buy another room for her!!! No solution provided, either buy another room for a 4 years old, or get out and he will call a police otherwise!! Its 9PM, ok, we just paid for the room 10 minutes ago, so please refund we will go to another hotel!! Logical, no??... No, he decided to keep the money, because we have to cancel one day before the date of stay!!!! So we CAN book and pay within minutes of arrival, but we HAVE to cancel one day BEFORE the stay???? Cancellation has to be made one day before we paid for the hotel!! These people are petty criminals, they have no moral, no respect for clientele, no even basic training in hospitality. I know not all Ibis Budgets are the same, but this one particular is probably the worth in France!!! AVOID !!!
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