Ciêla, Lusaka, a Tribute Portfolio Resort and Spa
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Habitaciones y huéspedes
1 habitación, 2 adultos, 0 niños
Todos los alojamientos en Lusaka

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Ngwerere Road, Bonanza Estate, 10101 Lusaka, Provincia de Lusaka, Zambia
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Si decides alojarte en Ciêla, Lusaka, a Tribute Portfolio Resort and Spa de Lusaka, estarás cerca de un centro de convenciones (conexión disponible), a 24,7 km de Mulungushi Confrence Centre y a 24,9 km de Pakati Sunday Market. Además, este hotel con campo de golf se encuentra a 25,1 km de Kenneth Kaunda International Conference Centre y a 25,2 km de Asamblea Nacional de Zambia.Mostrar más
Igualamos los precios
hotel overview picture
Información destacada
Ubicación excelente
Servicio de recogida en el aeropuerto disponible
Aparcamiento gratuito
Muchas actividades disponibles
Instalaciones y servicios
Spa
Servicio de guardería
Gimnasio
Recogida en el aeropuerto
Traslado al aeropuerto
Sala de conferencias
Restaurante
Parque infantil
Todos los servicios
Descripción del alojamiento
Si decides alojarte en Ciêla, Lusaka, a Tribute Portfolio Resort and Spa de Lusaka, estarás cerca de un centro de convenciones (conexión disponible), a 24,7 km de Mulungushi Confrence Centre y a 24,9 km de Pakati Sunday Market. Además, este hotel con campo de golf se encuentra a 25,1 km de Kenneth Kaunda International Conference Centre y a 25,2 km de Asamblea Nacional de Zambia.
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3.9/5
Bueno
Limpieza4.0
Instalaciones3.9
Ubicación4.0
Servicio3.8
Todas las valoraciones (49)
Alrededores
Aeropuerto: Aeropuerto Internacional Kenneth Kaunda
(11.0 km)
Lugares de interés: Bonanza Golf Course
(350 m)
Lugares de interés: Airport Prayer Room
(7.3 km)
Lugares de interés: The R&G Arena
(9.3 km)
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Habitaciones

Valoraciones de usuarios

Instalaciones y servicios

Políticas

Habitación Deluxe con 2 camas individuales
5

Habitación Deluxe con 2 camas individuales

2 Cama doble grande
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Nevera
Cepillos de dientes
Datos de la habitación
Comprobar disponibilidad
Suite Junior con cama extragrande
9

Suite Junior con cama extragrande

1 Cama doble extragrande
Wifi gratuito
Prohibido fumar
Aire acondicionado
Wifi en la habitación
Datos de la habitación
Comprobar disponibilidad
Suite presidencial (cama doble extragrande)
8

Suite presidencial (cama doble extragrande)

1 Cama doble extragrande
Wifi gratuito
Prohibido fumar
Aire acondicionado
Wifi en la habitación
Datos de la habitación
Comprobar disponibilidad
Habitación Deluxe con cama extragrande
6

Habitación Deluxe con cama extragrande

1 Cama doble extragrande
Wifi gratuito
Prohibido fumar
Aire acondicionado
Televisión
Wifi en la habitación
Cuarto de aseo accesible
Datos de la habitación
Comprobar disponibilidad

Valoraciones de usuarios

3.9/5
Bueno
49 valoraciones
Valoraciones reales
  • Limpieza4
  • Instalaciones3.9
  • Ubicación4
  • Servicio3.8
Calificación media de alojamientos similares en Lusaka
Aspectos más mencionados
L‍a‍u‍r‍e‍n‍ ‍G‍o‍a‍t‍l‍e‍y
2 de abril de 2024
I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things: I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30. When we got to the restaurant in the evening it took a while to be served. When we got the kids in the shower, there were no towels and when we phoned it took a while. We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did. Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though. When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head! So all in all, wasn’t a great one.
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U‍s‍u‍a‍r‍i‍o‍ ‍i‍n‍v‍i‍t‍a‍d‍o
21 de marzo de 2024
As per my previous review: The most expensive place I booked during my three month trip and the most disappointing as a famous Northern English saying goes it was a bit of a case of "all fur coat and no knickers". It looked fancy, lovely looking buildings, amazing grounds, quiet location and not too far from the airport. The room service staff and food (when it was a complete order - see below) were good. The breakfast staff were also lovely and made a mean latte. However this is where the good ends, here are the long list of issues / cons first: - Only one person on reception during check in who kept answering calls during the whole process, told me nothing about the hotel / facilities / breakfast / WiFi / where to find the service directory. She was on the phone as she passed my room key card over and she barely looked up. - Breakfast hot food was cold. - The kettle handle in the first room was boiling hot and was nearly a very nasty accident. - Endless issues with WiFi and power. I had spent a lot of money on this hotel for reliable internet for work and it was atrocious - this is a capital city and I had no other problems with WiFi in Lusaka, Windhoek, Cape Town or Nairobi! - The safe in the first room was locked and closed. - The a/c was not very effective for a 4 star hotel that was this expensive. - When a neighbour checked in the room next door it was noisy so I guess the soundproofing wasn't great. - The shower in the first room had no mat and was very slippy, another near miss on the accident front. - Poor tea / coffee etc selection - The salad I ordered from room service on day 2 only had 50% of the ingredients - I had to move rooms due to the problems with the electrics and WiFi which was a total pain as I had a lot of work to do and didn't have time to pack and unpack, it took ages and endless calls and visits to get that offer and then the move wasn't quick or straightforward either. Then the lady who finally came with a key said oh you got an upgrade like they had done me a massive favour which really irritated me! - Telephone numbers for reception, room service etc on the list, phone and papers and given by reception didn't match up - Laundry lost my white vest - no big deal except for all the other issues and that I needed it to wear under my long sleeved and rather thin white shirt! All in all I don't think I'm normally a difficult , demanding or needy guest for example I never usually use housekeeping on short stays because I'm perfectly capable of making my own bed and don't need linens to be changed. I have worked and lived all over the world, travelled extensively and this hotel was absolutely not what I would expect from a 4 star city hotel and was ridiculously overpriced for what it was. I also stayed at the Taj Pamodzi on this trip to Zambia which was half the price and much better despite the slightly tired decor. Seemed to have a good range of facilities but I didn't really use any so can't comment.
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a‍s‍h‍i‍a
24 de noviembre de 2023
Everything was just perfect ... the rooms are massive.. and the beds are very comfy. Bathroom is big aswell.. breakfast is awesome.
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U‍s‍u‍a‍r‍i‍o‍ ‍i‍n‍v‍i‍t‍a‍d‍o
10 de noviembre de 2024
Ciela offered me much needed rest and serenity. The place is beautiful and well maintained. The staff is polite, competent and kind. Food is delicious and the spa experience is out of this world! Shout out to the entire team, especially Charity!!!
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U‍s‍u‍a‍r‍i‍o‍ ‍i‍n‍v‍i‍t‍a‍d‍o
28 de octubre de 2024
We had such high expectations of the Ciêla, which unfortunately they were unable to live up to. Having stayed at two Protea hotels within the Marriott Bonvoy group in Zambia, and having received such fantastic service in both, we had high expectations here and were sadly disappointed. Our room was great as we got the Presidential suite using Bonvoy points which was fantastic, but even at that, there were some real oddities about the room. I was glad to see the hotel using re-usable glass bottles of water instead of plastic, but the lack of shower gel (just tiny bars of soap) in a hotel of this standard just looked cheap. There was a nespresso coffee machine in the room, but no coffee pods provided by housekeeping - we had to request these. The iron had a massive 3 point round plug which didn’t fit in any power outlet in the room. When we asked for another iron, it took a second phone call followed by 3 visits from housekeeping before they eventually provided the service requested. The front desk staff were rather curt and unwelcoming which came as a surprise after our previous Zambia hotels. Added to that, when we tried to communicate in advance of our stay with the hotel about mosquito nets, our emails went ignored and we had to find alternative ways to contact the hotel using social media channels. There is a great product here - the restaurant was very good, the pool is lovely but the bar could do with staying open later, but the poor service lets it down.
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1‍L‍H
6 de octubre de 2024
I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.
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U‍s‍u‍a‍r‍i‍o‍ ‍i‍n‍v‍i‍t‍a‍d‍o
25 de septiembre de 2024
The view was amazing also the Rooms the rooms were giving 5star hotel vibes The food was delicious my taste buds popped up with excitement I can’t wait to visit again Zambia is really an amazing place I recommend tourists to visit and also have an experience
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U‍s‍u‍a‍r‍i‍o‍ ‍i‍n‍v‍i‍t‍a‍d‍o
23 de junio de 2024
The members of staff are the most genuinely helpful and warm hearted I've ever come across in this industry so far... My many thankx go to Christabel, Silvia and Didi to mention but a few who all went all out to make sure our 5 days stay of training a memorable one.💞
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U‍s‍u‍a‍r‍i‍o‍ ‍i‍n‍v‍i‍t‍a‍d‍o
3 de junio de 2024
An amazing property, well spread out and also superbly maintained. I really enjoyed the two days I spent there. The room had some issues with the bathroom door but otherwise it was quite perfect. The food was also very good and I had good options even though I am a vegetarian.
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Instalaciones y servicios

Spa
Gimnasio
Sala de conferencias
Restaurante
Parque infantil
Bar
Piscina exterior
Restaurante
Restaurante
No hay información adicional
Más servicios
Piscina exterior
Aparcamiento
Hay Privado (solo para huéspedes) disponible En el alojamiento. No es necesario reservar.
Transporte
Servicios de recepción
Idiomas que se hablan
Comida y bebida
Salud y bienestar
Zonas comunes
Servicios de limpieza
Instalaciones para niños
Servicios para estancias de negocios
Accesibilidad
Seguridad

Políticas del alojamiento

Hora de entrada y de salida
Hora de entrada: 14:00-24:00
Hora de salida: antes de las 11:00

Horario de recepción: 24 h, todos los días

Políticas sobre admisión de niños
Este alojamiento admite niños de todas las edades.
Es posible que se apliquen cargos adicionales por hospedarte con niños (solo pueden usar las camas disponibles en la habitación). Introduce el número de niños para actualizar el precio.

Cunas y camas extra
Las políticas sobre cunas y camas extra pueden variar según el tipo de habitación. Consulta la descripción del tipo de habitación para obtener más información.

Desayuno
Tipooccidental,americano,continental,completo (inglés)
EstiloBufé,Comida en caja/empaquetada
EdadCargo
Adulto
Contactar con el hotel
El precio de los desayunos adicionales no se incluye en el importe total de la reserva, y debe abonarse en el alojamiento.

Mascotas
No se admiten mascotas

Requisitos de edad
El huésped principal que haga el registro de entrada debe tener al menos 18 años.

Pago en el hotel

  • Efectivo

Descripción del alojamiento

  • Inaugurado: 2021
  • N.º de habitaciones: 243
Si decides alojarte en Ciêla, Lusaka, a Tribute Portfolio Resort and Spa de Lusaka, estarás cerca de un centro de convenciones (conexión disponible), a 24,7 km de Mulungushi Confrence Centre y a 24,9 km de Pakati Sunday Market. Además, este hotel con campo de golf se encuentra a 25,1 km de Kenneth Kaunda International Conference Centre y a 25,2 km de Asamblea Nacional de Zambia.

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Después de mejorar tu swing en el campo de golf, la diversión continúa gracias a las instalaciones recreativas, que incluyen una piscina al aire libre y sauna. En este hotel de estilo art decó encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.

Toma algo de cocina americana en Elements, una de las muchas opciones que ofrece este hotel para tomar algo, que incluyen 4 restaurantes y una cafetería. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Disfruta de tu bebida favorita en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno continental gratuito.

Tendrás un centro de negocios abierto las 24 horas, check-in exprés y check-out exprés a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y 4 salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.

Te sentirás como en tu propia casa en cualquiera de las 249 habitaciones con aire acondicionado y televisión de pantalla plana. Las camas cuentan con colchones viscoelásticos, edredón de plumas y sábanas de algodón egipcio para descansar plácidamente. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y secadores de pelo.

Preguntas frecuentes

¿Cuáles son los horarios de entrada y salida en Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

La hora de entrada en Ciêla, Lusaka, a Tribute Portfolio Resort and Spa es 14:00-24:00 y la hora de salida es 11:00.

¿Qué instalaciones y servicios tiene Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa dispone de las siguientes instalaciones y servicios populares: Sauna.

¿Ciêla, Lusaka, a Tribute Portfolio Resort and Spa tiene piscina?

Sí, Ciêla, Lusaka, a Tribute Portfolio Resort and Spa tiene piscina.

¿Se admiten mascotas en Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

No, no se admiten mascotas en Ciêla, Lusaka, a Tribute Portfolio Resort and Spa.

¿Ciêla, Lusaka, a Tribute Portfolio Resort and Spa ofrece desayuno?

Sí, los huéspedes que se alojan en Ciêla, Lusaka, a Tribute Portfolio Resort and Spa pueden disfrutar del desayuno durante su estancia. Las opciones de desayuno incluyen: Occidental, Cocina estadounidense, Continental, Tradicional inglés/irlandés.

¿Cuánto cuesta el alojamiento en Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

Los precios en Ciêla, Lusaka, a Tribute Portfolio Resort and Spa varían según las fechas, la política del hotel y otros factores. Para consultar los precios, busca las fechas en las que deseas alojarte.

¿Cómo llego desde el aeropuerto más cercano a Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

El aeropuerto más cercano es Aeropuerto Internacional Kenneth Kaunda, y está a 17 min en coche desde el hotel (unos 11.0 km).

¿Cuál es la política de cancelación de Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

La política de cancelación de Ciêla, Lusaka, a Tribute Portfolio Resort and Spa varía según el tipo de habitación y las condiciones de la reserva.

Información sobre el alojamiento

Aeropuerto más cercanoAeropuerto Internacional Kenneth Kaunda
Distancia hasta el aeropuerto11.02KM
Precio medio desdeMXN7222
Número de estrellas del hotel4