Luoyang Friendship Hotel (Peony Square Metro Station)

Ms. Wang Chunqiao and Mr. Zhang Ruien left a deep impression on me. They provided excellent service—proactive, warm, and thoughtful.

I absolutely cannot tell you how much I loved this hotel. If you can believe it I think it might have been the highlight of our trip so far. We were picked up at the station by a car, and taken to the hotel. On arrival Feng Yi, the bellboy provided us with warm towels and tea whilst we checked in. We were on the 17th floor, facing the peony plaza. The room was spacious, and with water, tea, fruit and even bags of candies, as a personalised note welcoming us. Then as if it could get any more lovely at night we were provided with yogurt and Li tang before bed. The breakfast was wonderful and diverse. My only point to note, and this is really something we have noticed on this trip to China, is that very few staff, including the desk staff speak English. Luckily, I was able to communicate through wechat and voice translator. That said, I speak some Mandarin so that also helped. But the staff we attentive, kind, welcoming, warm and it was thanks to them that we had such a wonderful time in Luoyang.

Great location, great service. Would come back again for sure.