Hotel Internazionale Luino

Pros: Outstanding breakfast set-up. American coffee pot, barrista to make you a special coffee, servers running everywhere, great selection of foods. Convenient location to downtown and a short walk to the waterfront. Cons: The elevator fit just two people, it was very small. Our shower leaked, it was very small and old fashioned and I flooded the floor my first time in. Lastly, we picked up a pizza and a bottle of wine in town with the intention of enjoying it in the first floor lounge. In addition to the breakfast area (only meal served here was the complimentary breakfast), there was a nice common area lounge set up with tables and chairs for dining. The elderly gentleman on duty got extremely agitated and upset at us for thinking we could dine in the common area lounge. We were completely taken aback. We said never mind, that we'd go up to our room. I think he realized he may have over-reacted to our request and then went out of his way to insist that we enjoy our food in the common dining area. We did eat there but the mood was completely shot. Too bad. That singular experience really ruined our perception of what was a nice accommodation.

Low standard for quite a high price. It was very loud and you hear everything trough the walls. The first night there was a concert until 01 o’clock am which made it impossible to sleep. The breakfast was ok. The staff at the reception couldn’t help with information about public transport or other things we asked.

Le personnel est très accueillant et serviable. Le petit déjeuner est excellent et varié, avec un service au top. Les chambres sont trèd propres, climatisées et confortables. Nous avons passé un superbe séjour et recommandons chaudement cet hôtel !