Country Inn & Suites by Migrolino

This hotel is an absolute disaster, and I regret every second of my stay. I booked two executive rooms with pool views through Agoda, and upon arrival, was handed completely different rooms. They attempted to pass off a room on the 14th floor as a "pool view suite," but it was nothing more than a pathetic attempt to meet their misleading description. When I pointed out that the room didn’t even come close to a pool view, they arrogantly insisted that all rooms were the same, blatantly admitting that their website is a lie. There is no "suite" here, just an overpriced, underwhelming room that does not live up to a single word on their website. I spent over three hours dealing with their incompetent and dismissive staff, who were more interested in changing shifts than addressing guest concerns. The staff was so unprofessional they left the office multiple times, leaving guests to fend for themselves. Every guest in the lobby was voicing their frustration, and for good reason—this place is a joke. The room was filthy, lacking basic amenities like curtains, with yellowed bathroom tiles and cracks that collected water. The list of issues doesn’t end there: other guests had no kettles, blankets, and had to beg for water, only to receive it after shouting at the front desk. When I escalated the issue to Agoda, the hotel manager or owner couldn’t even be bothered to pick up the phone, proving how little they care about their customers. I had no choice but to leave at 6 PM and book another hotel, wasting both my time and money. This place is a scam. They charge for a "suite" that doesn’t exist, and their photos are completely misleading. I would advise everyone to steer clear of this dump. If there were an option for zero stars, this hotel would deserve it. Do yourself a favor and book elsewhere—this place is a nightmare

Pathetic stay. They are mis-using the brand of Country inn. It’s a shady lodge. Super dirty, unhygienic and no service. When I entered there were torn dirty bed sheets. Washroom was dirty too. There were mosquitoes and spiders. Breakfast was pathetic too.