Clarks Avadh

Locationally exceptionally situated in prime area for tourist exploration opposite KD Singh Babu Stadium. Hotel holds an old world charm and seems to be stuck in time. The staff is courteous and supportive. However, the hotel need to focus on room upkeep as the room we checked in had an open window, the TV was not working, the light control remote was non-functional. While the staff attended to the same but this should be not be required. Service, may be due to wedding load, was slow as housekeeping phone at times went unanswered. The breakfast was OK giving a good spread. Dinner in Falaknuma was good with great kebab's and mutton (suggested by staff which was helpful) with ghazals in backdrop. Mixed experience, but given the tariff, experience of the guests can be improved, maybe.

We spent 2 days at the hotel, overall decent experience! Pros: - staff is extremely polite! Very accommodating and well spoken. They live up to the reputation of “Lucknowi tehzeeb.” - food is very good, too! Breakfast was also included in our stay and they have a decent spread - check-in and out procedure very seamless - well-connected to city centre and close-ish to public transport (metro) Cons: - room cleanliness leaves much to be desired. Though WC was sanitised, we found handprints (left perhaps by the previous guests?) on the wooden door frames. The room had a bit of a smell as well, if I must nitpick. But to be honest, the handprints at odd placements was what really bothered me. Gives the impression that the turnover service is lacklustre and they do the barest minimum. - accessibility to food delivery. We’ve stayed in many reputed hotels and it’s never been this difficult to get Swiggy delivery! I understand that it’s not beneficial for hotels to facilitate in-room delivery but delivery professionals were _not even allowed through to the lobby_ which in my humble opinion, is absolutely ridiculous and feels a bit classist. Would have expected better of a legacy property. - Very small water bottles provided which, made it necessary to call multiple times a day, for 4/5 bottles at a time. It’s bad for the guests’ convenience and MUCH worse for the environment! Please just get litre bottles! Overall, largely seemless stay besides the blip with sustenance. Cleanliness could be miles better. Hope they will take this feedback and do better, as I’m sure they can!

Awesome stay and the staff was very helpful and supportive. Breakfast was really tasty. They upgraded our room and also allowed for late checkout. Really nice behavior from front desk staff and would definitely recommend the place to anyone coming to Lucknow

The bathtub in the suite was fun. The bed was extra comfy and the bathroom was neat and tidy. The Falaknuma restaurant and Birendra Mahal restaurant served us excellent and delicious food. We enjoyed our stay overall. Staff is courteous, helpful and very friendly. Thanks team Clarks Avadh for a wonderful stay.

Hotel si very good and all the staffs are very polite and deciplined specially miss arpan and miss pooja and bellboy Mr manoj very good staffs at front office the food is also very delicious all the things were very nice and the room Aminities is also very nice

A bit old property with old world charm. In the center of the city. Great location, grat ambience, good service. - Considering that this is an old property, the acoustics of the walls require improvement. The TV and talking sound from other neighboring rooms were disturbing. - Don't listen to the taxi guys parked within the hotel compound. They try to take you to the shops where they get commission. I wanted to go to Aminabad specifically, and a taxi guys arrange a e-rikshaw, who took me to another place. Then he was arguing. The hotel management should be aware of the fleecing of gusts by these people.