Bougainvilla Boutique Hotel & Restaurant

Although the accommodation was advertised (and is still) as an “Apartment with Garden View”, this is not true. Previously this was an apartment, with 2 bedrooms, a lounge, bathroom etc., however the owners have now separated this building, into separate accommodations. My sole reason for making this booking was based on it being described as “Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower.” My intention was to use the “living room” as a space to undertake some training, whilst still having a separate bedroom, but this could not be achieved. After making my frustrations clear on arrival, I was disappointed that the owners made no attempt to contact or speak to me during my 6 days stay. That said whilst at breakfast on one day, they did take photographs of the ensuite room (not an apartment), which are now online, where I can see my keyboard in the foreground, yet they are still advertising it as an “apartment” despite the photo showing otherwise. It also took me some time when checking out to have the invoice amended to one more in line with their suites, which are far more modern than the “apartment” I had booked. All the above said, the staff were vey friendly, room was clean, restaurant served a very good menu, and the pool looked nice. Would I stay again, no, based on the untrue description of the accommodation that I had booked and the fact that it still being miss-descried in my opinion.

My stay at Bougainvilla was quiet, peaceful and truly welcoming. I had some of the most exquisite meals and drinks (specially their cocktails) best I’ve ever had in Lubum. The staff and management were extremely accommodating and kind will definitely be returning.