The Grand Luang Prabang, Affiliated by Meliá

酒店的環境優美，歷史感厚重。工作人員熱情，還有班車去到郵局。不過這次入住有個小插曲，預訂了酒店的接站（30美金）遇到了不靠譜的車，濃濃煙霧壞在了半路，讓我們非常的擔心。酒店的設施有些老舊，設備還好説，但是毛巾浴巾也比較舊，希望店家以後能夠改進。哦對了，酒店的洗衣袋需要付費，不要帶走，不要帶走，不要帶走。

一家很有歷史感的酒店，環境非常好，就在湄公河邊，風景優美！相比Pullman 設施是舊一點，但保留了完全老撾王室的風格，服務也很不錯，員工很熱情，個人認為性價比非常好。唯一不足是酒店員工衹能説英語，因為口音重，複雜情況交流不太順暢。給酒店的建議是提供説中文的僱員會更好！

一家網紅酒店，慕名而來，住下來發現付的錢實則是300的住宿和300+的莊園門票。想住得舒服又不追求拍照的就不要來了。 衞生：房間黴味很重，比較潮濕。插座口都是老舊的。我們的大床房是兩個單人床拼起來，所以床很大，被套很大，被子卻不夠大，睡覺時一堆被套堆在身旁，腳也不太蓋的住。插座也是在床頭背後。真的不要太節省成本了，放個真正的大床會如何嗎？ 服務：尤其點評下服務。入住第二早我突發急性腸胃炎，站都站不直，腸胃絞痛+高燒，致電前台n次想問問有沒有葯，根本沒人接。忍痛走到前台諮詢，得到回覆：沒葯，但可以去葯店買。我問葯店遠嗎？她説：遠，可以坐10:00班車去。當時才9:00多，難受得根本無法思考，衹能回房間休息。下午和之前住過的朋友説起此事，她説前台是可以幫忙叫車的。可惜我並沒有感受到一點點同理心，也沒有被問需不需要叫車。 中午到了另一家酒店，人家立馬叫了車把我送去醫院了，還積極幫我們和司機溝通，這就是區別。 設施：早餐一般，地理位置偏僻，班車時間其實不怎麼合理，基本去到夜市地段再想回酒店就要2-3h之後了，中午吃個飯，還要被硬控在又熱又沒有什麼好呆的城區才能坐班車回酒店。 希望給想來的朋友一點參考吧。

設施：因為酒店有些年代了，所以內部設施及用品都會稍微舊一些，但是床墊與枕頭還是很舒服的。 衞生：衞生不錯的，因為生態環境好，就是會有很多小動物出行😂😂😂 環境：超級出片的酒店 服務：因為酒店離繁華的洋人街一帶較遠 ，酒店每天會有很多躺來回洋人街的接送車，辦理入住的時候前台人員會給一張車次表，還挺貼心的😁

It’s one of the amazing hotels that I have stayed in life. Amazing Staff and location is just perfect. Hotel shuttle service to take to down town and night markets , free of cost, and 3-4 times a day , was cherry on the top. I really plan to come back to this hotel again in my life

The hotel has a great manager, but its facilities and rooms are absolutely atrocious! So bad that we decided not to stay (was at the property for around an hour), booked another hotel for the night. Note: Hotel refused to refund fee despite minimal standard listed below. This hotel does not deserve the 5 stars as it’s rated. Its facilities have not been refreshed for many years. The following issues were observed: 1. Air con was not cold at all 2. TV reception was extremely poor 3. No slippers, and when requested, slippers were flimsy ones you would get at a 3 star hotel 4. Entire room smelt mouldy, and towels were wet on touch 5. Toilet was not clean. 6. Bugs in the room, leading to several mosquito bites within a few minutes of entering the room 7. Towels were not white (off yellow/grey) This is by far the worst experience at a so called 5 star hotel.