Hotel Victoria

Welcoming staff, clean and comfy room. I had a sea view room and it was spectacular! Breakfast was lovely with lots of choice. Only 2 minutes walk from the beach. As a lone female traveller safety was important. Felt very safe and again the staff were great.

We were met with a warm welcome, everything was ready for us and we found we had a wonderful view from room 304. It was a spacious, airy room with a comfortable bed, lovely view, and nice seating area to enjoy the view from. The bathroom was also a good size with jacuzzi bath and plenty of hot water. The room was well appointed with plenty of power points, additional bedding, heater, and fan. All the staff are so friendly and helpful, nothing is too much trouble. There is on-site parking, a comfortable bar, and restaurant overlooking the sea. Breakfast was plentiful, a great selection of anything that could be wished for. The fresh fruit slices are lovely and a good selection. Our only slight niggle is having to order breakfast the night before, but then that guarantees that everything is available. We should like to thank all the staff for being so friendly and efficient and we will definitely stay again.

This hotel was a perfect location for train station, town centre. Our room was very clean, spacious and a phenomenal view…. the blue skies and beautiful well maintained beach! The staff were all very friendly and first class service. I’d definitely recommend and definitely return! Not a criticism… I can see they are upgrading sections and I’m sure if they keep on top of this, this hotel will be here for a very long time. Oh, one night we had Haddock fish and chips ….best ever! Thank you and see you again soon!

We had a new years dinner and disco here and the meal was absolutely amazing...compliments to the chef. We were looked after as soon as we arrived. Pleasant friendly staff...nothing to much trouble. DJ absolutely fantastic and kept the party going. Free drinks voucher each to see the new year in plus after midnight the staff brought round bacon rolls as a thank you to their guests. Absolutely amazing. Simply the best! Couldn't get any better. Thank you very much.

As a keen supporter of local businesses the pictures on their website made us hopeful. However if you arrive and are on the second floor facing away from the sea, DON'T PAY. In spite of the lovely pictures on their website, we found a shared bedroom door, pealing wallpaper, paper-thin pillows, ancient, crumbling and dirty windows, blinds with holes in, the bathroom floor coming off the skirting board, mouldy sealant in the bathroom shower, a shower mechanism we had to fix to get working, a toilet that barely flushed and two 33cl (330ml) bottles (one of shower gel and one of shampoo) with a small soap bar to last two adults for 3 nights (leading to us using hand soap from nearby family to shower ourselves with). In addition, the mattress was so old that it was clearly dipped in the middle meaning we struggled to sleep. My partner normally needs 1 pillow to sleep, here she used 4 as they were so thin. Looking through reviews here, most are positive except those on the second floor who since 2022 have been "undergoing renovations" with the owners assuring negative reviewers that "your room will be renovated next". Don't believe this as rooms were supposedly being renovated in 2023, then in 2024 and if our room had been renovated since 1974 I would ask for the contractor to refund the hotel. We asked cleaning staff for some new shampoo on our first morning, and we were told "we don't do refills". Minutes later my partner overheard the manager saying "I'm not giving anyone a refund unless it's for food" whilst stood in the foyer, so we didn't even attempt to change rooms as we were told they were full up when we arrived. That said, the staff on check in were polite and we were kindly given a Christmas card from staff and some nice biscuits were left in our room. On our second morning, I did ask at reception for some more shower gel and they did provide us with two more 33cl bottles. We can't comment on food as chose to stay here whilst visiting family over Christmas and did not eat at the hotel. We had hoped for a relaxing Christmas break with a comfortable stay but have been left thoroughly disappointed and dejected. Needless to say, we will not be back. This, despite having had lovely experiences staying in other nearby accommodation and with family to visit every year will surely mean lots of lost revenue as our room cost us £270 for three nights and no food.

When we arrived the staff were very friendly and had placed a cone so I was able to park next to the entrance. We stayed in the sea view deluxe room with a balcony , 2 chair's and table were placed in the bay window so we could watch the stunning sunrise first thing in the morning. Nice big bathroom with a shower and a bath. In the room were welcomed with biscuits, tea, coffee, hot chocolate, and bottled water. Yummy breakfast with good selection fruit, cereal, yogart followed by a cooked breakfast, toast and mini Danish pastries, tea, coffee and juice. The overall hotel was clean and tidy and all the staff were polite and friendly. We recommend The Victoria Hotel and hope to return next year .