Cameo Beverly Hills

El hotel está situado cerca de zonas residenciales, por lo que es tranquilo por la noche y seguro. La mayoría del personal masculino es bastante amable, sin embargo, el personal femenino (un camarero, uno en el mostrador de servicio son extremadamente groseros). Cuando me registré en el hotel, el inodoro estaba inundado y el control remoto de la televisión no funcionaba. Lo arreglaron rápidamente después, lo cual está bien. Sin embargo, no reserve el hotel a menos que tenga en cuenta estas pocas cosas: 1) hay una tarifa de resort de $ 58 USD que se agrega a su reserva, ofrecen un crédito de cena de $ 32 con la tarifa del resort, pero cobran $ 8 USD por la tarifa de entrega de comidas en la habitación (sin incluir propinas, impuestos, etc.) 2) el servicio de valet parking cuesta $ 66 USD. No hay muchas opciones de estacionamiento cerca del hotel, por lo que no tiene más remedio que pagarlas. No se deje engañar por los precios económicos de las habitaciones hasta que considere estos costos adicionales anteriores Entonces, si se hospeda en el hotel, prepárese para que le cobren aproximadamente $ 120 USD adicionales por noche además de lo que reservó aquí en el viaje.

El sistema de ducha de la habitación del hotel estaba roto, un desastre total cuando quise ducharme a medianoche. Tuve que hacer las maletas y volver al vestíbulo del hotel para cambiarme de habitación. Fue muy decepcionante, aunque la vista era bonita y el aparcamiento era barato.

Location is amazing, but our room faced the street and is noisy. Don’t get the street facing view. Room style js nice and very clean, lobby area is good provide free tea and coffee, breakfast is good. Room is clean, bottled water is limited must request. There is no thermos and fridge is provided upon request. Pool was under maintenance so you’ll have to use Marriot’s pool across the road. Usd32 per night fee is given as credit to use towards hotel f&b (20% service charge is not included).

We missed one night stay in Cameo Beverly Hills because our flight was delayed. They refused to refund the booking fees and the resort fees, not even partial refund, even after explaining our situation. Because we missed one day, our schedule in LA was very tight. One day when we decided to use the hotel credits to have dinner at the bar, where we only ordered food, the bartender rudely said, 'This is a bar, are you ordering any drinks?' We were tired and hungry and wasn't in the mood for drinks but just ordered one anyways because of the attitude. The worst thing is, one night, the room beside us on the same floor came back all high and partying with loud music blasting at 2 am. The walls were so thin, even our room and bed were shaking. We were already freaking exhausted and was awake. We called the reception THREE times to resolve this and even after the third time, the room continued talking really loud. The group of people left at 4 am and we finally had peace. But because of this commotion and lack of sleep, I fell sick. Weirdly, even though it's a room for 2 pax, they only provided 1 pair of room slippers and I had to get it from the reception. We had made known of the partying night to the reception before our stay ended and the reception just said, 'Sorry.' That’s all. We did not enjoy our stay at Cameo Beverly Hills hotel and wished we didn't book all 4 nights with them. Being a Hilton affiliated hotel, I think the service standard is just unacceptable.

Great views! Great amenities, we had to request for a few essential things to be brought on but over all a great experience!

Good stay averagely. Location was quite convenient and service are friendly.