Fairmont Century Plaza

This hotel costs about RMB5000 or USD700 a night but provides no services at all. No one welcome guest at the entrance, no offer for carrying the luggage to the room and when asked for an extension of delay check out for one hour from noon to 1pm, the lady answering the phone asking for USD 170 for the delayed check out. Won't stay in this group hotel again. Not recommended.

Clean rooms, friendly hotel staff, good location.

This hotel is beautiful and the amenities are just what you would expect with a 5* hotel (gym, spa, bar, restaurant). However paying £600 a night, you’d expect to be able to access the spa without an additional cost. It does feel like the hotel doesn’t ‘value’ its guests in this department and is more concerned with its daily visitors. I was disappointed with a lady at front desk (she was a younger asian or hispanic lady). She had promised a 50% discount with parking (Which is $71 per day) and suddenly had amnesia at checkout. She also came across rude and unhelpful. The in room dining staff are brilliant. Special shout out to Wendy & Matthew who went above and beyond during my stay! Unfortunately, the bed smelt strongly of sweat/b.o when we arrived and this was resolved straight away. Other than this, the beds were comfy, the balconies are helpful but could be better in terms of views and furniture. Pros and cons throughout!

Great stay for the weekend and great mall next door for shopping and eating

Thanksgiving thanks thanks thank thanks thank thanks thank

Good hotel but overpriced.

2박 묵었는데 방 너무 깔끔하고 좋아요! 바로 옆에 Westfield 있어서 구경가기도 좋아요!다시 방문한다면 또 이곳에서 머물고싶어요.

房間是很不錯的，裝修也好，典型的美式風格，旁邊有個大商場，有好幾家中餐，吃飯購物都很方便，但是代客泊車非常差，在門口苦苦等了20多分鐘，才把車子開過來，比我晚到的人都很快拿到到車子，泊車的人解釋是記錯了號碼，所以導致我的車子沒人開過來。

房間很新，設施齊全，服務很好。距離Beverly和UCLA都很近，走路2分鐘到世紀城，非常方便。在這個位置性價比非常高。