Hacienda Los Algodones

Sanidental had not made the reservation I requested. When I checked in, I asked for a ground floor room which I did not get. Clerk said not all the TVs have cable and only get a few stations but there are English ones. My TV did not get ANY service and it was determined by staff that it was because it wasn't a smart TV. When the security guy started to lead me up the stairs, I said NO. (no elevator) It took another 30 mins to get a ground floor room which had no more security than a bedroom door type handle. Not even a chain. One cheerful fellow handled all 6 tables in the restaurant, but there is not a bar. At least there are possible places for one, but not actually in service when I was there in Aug. The waiter would go into the kitchen area to make the alcoholic drinks. The bed was so hard that I had to sleep on the other pillow, and I regretted not bringing earplugs due to neighbors, the A/C, and the maids in the morning. There aren't any glasses in the room so get your Styrofoam cup in the restaurant. Please do not try to walk to this place for your first time there as it is tucked away at the end of a dirt road that you'd never guess was a street and most of the streets don't have street signs. My GPS said it was a 3 min. walk from Sanidental but I finally accepted a ride after wandering around for half an hour. The courtyard is lovely, my margarita was great, and my dinner was good and reasonably priced.

Loved the exterior of the hotel. The interior smelled a bit funky and the staff was fairly mediocre. It was an acceptable place but I had to go there in person to get a room; since, their reply to the contact form happened after my stay (5 days after I filled out online contact form they replied to phone them, which I had previously attempted). They need a better online reservation system.

People are so nice and the rooms are always nice and clean and they have the best food!!! We have stayed there numerous times and everyone is always friendly. They take really good care of the property

Bed hard as a rock, one small blanket, two flat hard pillows on a queen bed. No heat or ac controls. A tiny bathroom with a very small shower but only one small brown towel to share. $62 plus $50 cash for a TV remote deposit! I will not be back.